Talent.com
CWILL
Bilingual Mandarin R&D Trainee - Full-Stack Engineer (Backend)CWILL • cary, NC, US
Bilingual Mandarin R&D Trainee - Full-Stack Engineer (Backend)

Bilingual Mandarin R&D Trainee - Full-Stack Engineer (Backend)

CWILL • cary, NC, US
3 days ago
Job type
  • Full-time
  • Temporary
  • Remote
  • Quick Apply
Job description

About CWILL

CWILL (pronounced 'quill') is a post-purchase and retention suite built for Shopify brands. Reduce support tickets, recover lost revenue from returns, and turn one-time buyers into loyal fans — with tools purpose-built for every touchpoint that follows the sale.

About the Role

CWILL's engineering teams are building the next generation of SaaS products for Shopify brands — including AI-powered customer service tools and SEO optimization products. As our products grow, so does our need for strong engineering talent who can learn fast and ship real things.

Our R&D Management Trainee program is built for engineers who are new to the workforce but ready to dig in. You'll be embedded in a product engineering team, working on production systems from day one with mentorship from senior engineers. Over time, you'll grow into an engineer who can independently own modules and make technical decisions.

You'll be placed on one of our active product teams:

  • Order Tracking
  • Loyalty & Referrals
  • Pop-up & Email Marketing
  • AI Chat
  • SEO & Speed

What You'll Do

Customer Issue Support

  • Investigate and resolve technical issues raised through user and customer-support tickets, quickly identifying the root cause of front-end and back-end failures (data discrepancies, API errors, display issues, and similar).
  • Triage and prioritize incoming issues by severity; respond promptly to urgent cases, drive them through to a fix, and close the loop with the reporting team.
  • Document recurring issues — producing troubleshooting guides and FAQs — to reduce repeat tickets over time.
  • Work with the customer support and product teams to reproduce reported problems, and provide data corrections or interim workarounds where needed.

System Maintenance & Bug Fixes

  • Assist with production bug investigation, root cause analysis, and resolution
  • Use logging, monitoring, and database tools to trace issues methodically
  • Contribute to ongoing improvements in system stability, performance, and code maintainability

Engineering Collaboration & Growth

  • Follow team engineering standards: code reviews, documentation, and testing
  • Proactively communicate progress, risks, and blockers
  • Participate in post-launch retrospectives; continuously improve your code quality and engineering judgment
  • As you grow, take on increasing ownership of modules and technical decisions

Requirements

  • Recent graduate from a US university (BS or MS), or within 1–2 years of graduation
  • Proficiency in at least one backend language: JavaScript/TypeScript, Python, Java, Go, or PHP
  • Web fundamentals: HTTP, RESTful API design, frontend-backend interaction, and relational databases
  • Basic SQL and database understanding (MySQL or PostgreSQL)
  • Able to read documentation, debug systematically, and own your work through completion
  • Reliable and communicative — you surface problems early and follow through on commitments

Nice to Have

  • Experience with any of: React, Node.js, Next.js, NestJS, Python, PostgreSQL, Redis
  • AI/LLM project experience: prompt engineering, RAG, knowledge bases, chatbots, or content generation
  • Shopify app development, independent store tech, SEO tools, or SaaS product experience
  • Internship at a tech or SaaS company; open source contributions or personal project portfolio
  • Familiarity with Docker, CI/CD, or cloud services (AWS, Aliyun, etc.)
  • Active GitHub profile with consistent commit history
  • Competitive programming background (ACM, LanQiao Cup, etc.)
  • Experience with AI-assisted development tools (Cursor, GitHub Copilot, Claude Code, etc.)
  • Mandarin Chinese communication ability

Benefits

Starting Pay: 60 - 80k depends on experiences, open to negotiation

  • 401(k)
  • PTO
  • Paid Holidays
  • Insurance
Create a job alert for this search

Bilingual Mandarin R&D Trainee - Full-Stack Engineer (Backend) • cary, NC, US

Similar jobs

Speech Language Pathologist-PRN

CenterwellLillington, NC, United States
Full-time

As a therapist at CenterWell Home Health, reporting to the Clinical Manager, you'll play a vital role in helping patients regain strength, mobility and independenceall from the comfort of their hom... Show more

 • Promoted

Work-From-Home Product Beta Tester - $45 per hour

Great LionDunn, North Carolina
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Machining Tech- 1st shift

Boon Edam, Inc.Lillington, NC, United States
Full-time

Are you looking for a challenging career in a technology-driven industry? Boon Edam may be the entry to your future!.Boon Edam is a global market leader in entry solutions with offices across the w... Show more

 • Promoted

Front End Team Leader

Ollie's Bargain OutletDunn, NC, United States
Full-time

Join our team and live the Ollie-tude! Ollie's Core Values include being a team player, caring, value obsessed, committed, growing, and real.Associates should be honest, transparent, genuine, trust... Show more

 • Promoted

Retail Keyholder (Store 5420)

GameStopWake Forest, NC, United States
Full-time

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers.As a leading global retailer of video games, electronics, a... Show more

 • Promoted

Work From Home Professionals - $45 per hour

GL1Dunn, North Carolina
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Full Stack Developer

SynergisticITRaleigh, NC, United States
Full-time

We are seeking motivated Junior Full Stack Developers with expertise in React.This is an excellent opportunity for recent graduates or early-career professionals who want to gain hands-on experienc... Show more

 • Promoted

Medical Billing and Coding - Entry Level Training Program

Dreambound Inc.Wake Forest, North Carolina, US
Full-time

Note : This is an educational program, not a job.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market.Looking to ... Show more

 • Promoted

Front Desk Staff

Planet FitnessDunn, NC, United States
Full-time

All Gym Staff will be responsible for creating a positive member experience by providing a superior level of customer service and cleanliness to Planet Fitness members, prospective members and gues... Show more

 • Promoted

VP Global Key Account -Data Center Segment

Eaton PlcWake Forest, NC, United States
Full-time

Global Account VP for Data Center.The Global Account VP for Data Center is a senior-level global sales role and the single point of contact for assigned global hyperscaler and MTDC accounts.Account... Show more

 • Promoted

Vice President Engineering- Data Centers

Eaton PlcWake Forest, NC, United States
Full-time

Reporting directly to the Global Data Center Group President and functionally to the Electrical Sector CTO, the VP of Engineering is a critical member of the senior leadership team.In this highly v... Show more

 • Promoted

Consumer Research Associate (Remote)

GL IncDunn, North Carolina
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Usage Tester - Work From Home - $45 per hour

GL1Dunn, North Carolina
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Remote Consumer Insights Participant

GL IncDunn, North Carolina
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Work-From-Home Product Quality Assurance - $45 per hour

Great LionDunn, North Carolina
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Senior Design Engineer

OnticCreedmoor, NC, United States
Full-time

We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us!.Ontic is a leading global aerospac... Show more

 • Promoted

In-home aide

AmivieWake Forest, NC, United States
Part-time

Weekend PCA Needed in Wake Forest, NC: $14.Entry level job applicants welcome!.We are hiring compassionate, hard working, friendly and reliable In-home aides to provide assistance with personal car... Show more

 • Promoted

Flexible remote AI work. Your schedule. Paid weekly, straight to your bank account.

Meridian.aiWake Forest, NC, US
Remote
Full-time

Review and label digital content including text, images, and documents.Every task you complete helps improve how technology interprets information and performs in practical settings.Detail-oriented... Show more

 • Promoted

Data Abstractor (Remote)

Apex Focus GroupWake Forest, NC, US
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $750 per week part-time working from home.Must register to see if you qualify.No Data Entry experience needed.Data Entry Clerk Work From ... Show more

 • Promoted

Sales Associate

Rack Room ShoesWake Forest, NC, United States
Full-time

Adhere to and practice the company's service standards with each customer.Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by... Show more