Insurance Business Systems Analyst

Northwest Partners is engaged in a strategic initiative with a well-established insurance organization and seeks an experienced Business Systems Analyst to help bridge business strategy and enterprise technology solutions. This role is ideal for someone with deep property and casualty insurance knowledge who can communicate effectively with both business stakeholders and technical teams, translating complex business needs into scalable system solutions while supporting long-term technology initiatives.

What YOU will do

Partner with business and technology stakeholders to understand business objectives, system capabilities, and operational processes

Gather, analyze, document, and validate complex business and functional requirements

Translate business needs into detailed functional specifications for technology teams and third-party partners

Lead requirements workshops and facilitate discussions between business users and technical teams

Develop process flows, workflows, and solution documentation to support system enhancements and implementations

Communicate technical concepts, including APIs, integrations, and system interactions, in a way that aligns business and technology teams

Evaluate enterprise system dependencies and identify impacts across integrated platforms

Support solution design discussions by understanding system architecture and long-term business implications

Identify project risks, issues, and potential solution strategies while providing regular project status updates

Coordinate priorities with technology teams to support successful project delivery

Lead user acceptance testing activities and validate that delivered solutions meet business requirements

Prepare training materials and support end-user adoption of new functionality and system enhancements

Produce reports and data extracts for internal and external business partners

Mentor team members and provide guidance on business analysis best practices

Participate in projects requiring occasional travel as needed

What YOU will bring us

Bachelor's degree or equivalent professional experience

8+ years of experience as a Business Systems Analyst supporting enterprise technology initiatives

Strong Property & Casualty insurance experience, including Excess & Surplus lines

Deep understanding of insurance business processes and enterprise insurance technology platforms

Ability to participate in solution architecture discussions without requiring hands-on software development experience

Experience discussing APIs, system integrations, data flows, and enterprise application architecture with technical and business stakeholders

Proven ability to write detailed business and functional requirements for internal development teams and third-party vendors

Experience supporting enterprise software implementations and the full software development lifecycle

Strong knowledge of workflow analysis, business process modeling, and requirements management

Advanced proficiency with Microsoft Office 365, particularly Excel and PowerPoint

Experience working with distributed or offshore technology teams

Strong analytical, communication, facilitation, and problem-solving skills

Ability to mentor peers and build collaborative relationships across business and technology organizations

Experience with enterprise insurance platforms such as policy administration, rating, underwriting, CRM, or workflow solutions is preferred

Experience with platforms such as Salesforce, Unqork, or similar enterprise technologies is a plus

Disclaimer: All candidates will be asked to briefly show a government-issued ID on video during the first interview. This step protects the integrity of the hiring process, given the rise in applicant impersonation and employment fraud.

Benefits Include:

Comprehensive benefits available to full time employees

About Northwest Partners

Northwest Partners is an equal opportunity employer. At Northwest Partners we are dedicated to moving at the speed of innovation. We work with clients across the globe to provide exceptional knowledge, talent, and resources. As a trusted partner, we merge the client's vision with our expertise to deliver powerful results. Northwest Partners is known for building and managing elite teams in technology across diverse industries. Our mission is to empower every talent and every client to achieve more.