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Astrana Health, Inc.
Medical Office Receptionist- RadiologyAstrana Health, Inc. • City of Industry, CA, US
Medical Office Receptionist- Radiology

Medical Office Receptionist- Radiology

Astrana Health, Inc. • City of Industry, CA, US
20 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Description

The Front Desk Clerk serves as the first point of contact for patients, providers, and visitors, playing a key role in delivering an exceptional patient experience. This position is responsible for coordinating front office operations, including patient registration, appointment scheduling, insurance verification, payment collection, and administrative support. The ideal candidate is professional, detail-oriented, compassionate, and thrives in a fast-paced healthcare environment.
Our Values:
  • Put Patients First
  • Empower Entrepreneurial Provider and Care Teams
  • Operate with Integrity & Excellence
  • Be Innovative
  • Work As One Team

What You'll Do

  • Welcome patients and visitors in a courteous, professional manner and ensure a positive first impression.
  • Accurately register and check in patients by verifying identification, demographic information, insurance coverage, and referral documentation.
  • Update and maintain patient records within the Radiology Information System (RIS).
  • Collect co-pays, deductibles, balances, and other patient payments while ensuring accurate documentation and reconciliation.
  • Complete required patient registration forms and obtain necessary signatures.
  • Scan and upload medical, insurance, and registration documents into the RIS system.
  • Schedule, reschedule, and confirm appointments while providing patients with exam preparation instructions.
  • Support office operations by performing additional duties as assigned by leadership.


Qualifications



  • Minimum of one (1) year of medical front office experience required, including patient scheduling, registration, and insurance verification.
  • Previous experience in a radiology, imaging, or specialty medical practice preferred.
  • Knowledge of insurance eligibility, authorization processes, and healthcare registration procedures.
  • Experience working with Radiology Information Systems (RIS), Electronic Medical Records (EMR), and other healthcare software platforms preferred.
  • Excellent customer service, communication, and interpersonal skills.
  • Strong organizational skills with exceptional attention to detail and accuracy.
  • Ability to prioritize tasks, multitask effectively, and remain calm in a busy healthcare environment.
  • Demonstrated ability to maintain confidentiality and exercise discretion when handling sensitive patient information.
  • Compassionate, patient-focused approach with a commitment to providing outstanding service.

  • High school diploma or GED required
  • Bilingual English/Chinese

Primary Schedule:

  • Monday – Friday: 8:30 AM – 5:00 PM
  • Every other Saturday: 8:30 AM – 5:30 PM
Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient. Our platform currently empowers over 20,000 physicians to provide care for over 1.7 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.
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Medical Office Receptionist- Radiology • City of Industry, CA, US

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