Talent.com
NorthKey Community Care
Client Experience SpecialistNorthKey Community Care • Covington, KY, US
Client Experience Specialist

Client Experience Specialist

NorthKey Community Care • Covington, KY, US
18 days ago
Salary
$14.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description

NorthKey Community Care is seeking a full-time Customer Support Representative to provide administrative support functions in a friendly, positive, and professional manner at its behavioral and mental health outpatient office in Covington, KY. This staff person will interact with clients to schedule appointments, follow the check-in procedures, and collect payment at the time of service.

This will be in person, Monday through Friday, from 8:

  • 30 am to 5 pm. PERKS & PAY Salary: $14 an hour Potential for up to 12% annual contingency bonus Generous plan for paid time off (PTO) (Up to 16 days first year) Individual and family insurance coverage: Various medical, vision, and dental plans to choose from HSA Employer match up to $1000, depending on plan 401(k) with employer match Professional Development Potential eligibility for student loan forgiveness through the Public Service Loan Forgiveness program QUALIFICATIONS High school diploma or GED required.
  • An associate's degree or above is preferred.
  • Experience in customer support, receptionist, and/or administrative duties preferred.
  • Ability to multitask, prioritize, and manage time effectively.
  • Possess strong communication and active listening skills.
  • Ability to adapt and respond to different types of individual needs.
  • JOB DUTIES Support NorthKey Community Care staff and clients in a polite, courteous, and professional manner.
  • Maintain polite phone techniques and person-to-person contact.
  • Maintain a patient and empathetic attitude at all times.
  • Identify needs to achieve staff and client satisfaction.
  • Adhere to confidentiality in all matters about client information.
  • Provide assistance and backup coverage at other office locations as needed.
  • Schedule outpatient appointments for providers.
  • Maintain electronic health records per state regulations.
  • Follow client check-in procedures, including the insurance verification process.
  • Collect payments at the time of service.
  • Maintenance of supply inventory.
  • Preparation of monthly reports as required.
  • NORTHKEY COMMUNITY CARE - COMPANY OVERVIEW Since 1966, NorthKey Community Care (NorthKey) has provided effective and efficient mental health, substance use, and developmental disabilities services to the Northern Kentucky region with the commitment to providing the right service, at the right time, and in the right place.
  • With multiple convenient locations throughout the Northern Kentucky region (Kenton, Boone, Campbell, Grant, Carroll, Gallatin, Pendleton, and Owen counties), NorthKey offers a wide array of mental health, substance use, and developmental disabilities services unparalleled in the region.
  • Come join the NorthKey team to help Transform Lives and Communities Through Excellence in Mental Health, Substance Use, and Developmental Disabilities services!
  • Powered by JazzHR
Create a job alert for this search

Client Experience Specialist • Covington, KY, US

Similar jobs

Client Experience Coordinator

Alphabe InsightCincinnati, OH, United States
Full-time

Client Experience CoordinatorBeloform Craft is a growing production-focused company committed to precision, quality, and operational excellence.We support innovative manufacturing and creative prod... Show more

 • Promoted

Drive with DoorDash - Receive 100% of Customer Tips

DoorDashCrittenden, KY, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more

 • Promoted

Consumer Opinion Research Participant

GL IncForest Park, Ohio
$15.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Clinical Training Specialist

TriHealth Inc.Cincinnati, OH, United States
Full-time

Join TriHealth as a Clinical Training Specialist and make a direct impact on patient outcomes by elevating clinical excellence.Partner with expert care teams to design and deliver innovative, simul... Show more

 • Promoted

NEW JOB OPENING INVESTMENT OPERATIONS SPECIALIST IN CINCINNATI, OH, USA!

Rose InternationalCincinnati, OH, United States
Full-time

Job DescriptionCLIENT JOB ID: 12285Education Requirements: Associates Degree or equivalent work experience.Required Skills: Two to four years of job-related experience, preferably in institutional ... Show more

 • Promoted

Cash Reconciliation Specialist

CommuniCare CorporateCincinnati, OH, United States
Full-time

Cash Reconciliation SpecialistCommuniCare Health Services is currently recruiting a Cash Reconciliation Specialist for our Home Office in Cincinnati, OH.The Cash Reconciliation Specialist will perf... Show more

 • Promoted

Compliance Specialist

Core Specialty InsuranceCincinnati, OH, United States
Full-time

The Compliance Specialist plays a key role in supporting the company's insurance regulatory compliance program.The Compliance Specialist independently handles Compliance activities while supporting... Show more

 • Promoted

Work From Home

Remote JobsCrittenden, KY
Remote
Full-time

Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.Benefits: Health Insurance, 401K, Vacation& PTO.Apply now! Work f... Show more

 • Promoted

Shopper Insights Client Manager - (Multiple positions available)Cincinnati

DunnhumbyCincinnati, OH, United States
Full-time

Shopper Insights Client Manager.Dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy.We always put the C... Show more

 • Promoted

Data Entry Product Support - No Experience

GLOCPAGroesbeck, Ohio
$15.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Data Entry Product Support - $45 per hour - No Experience

GL Inc.Fairfield, Ohio
$45.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Experienced Contract Specialist

MedpaceCincinnati, OH, United States
Full-time

Contract SpecialistOur clinical operations activities are growing rapidly, and we are currently seeking individuals with legal experience to join our Clinical Operations team as a full-time Contrac... Show more

 • Promoted

Compliance Specialist Sr.

Fifth Third BancorpCincinnati, OH, United States
Full-time

Make banking a Fifth Third better We connect great people to great opportunities.Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.Job Title: Compliance Speciali... Show more

 • Promoted

Customer Experience Specialist

Baerlocher USACincinnati, OH, United States
Full-time

Customer Experience SpecialistThe Customer Experience Specialist plays a critical role in ensuring customers receive accurate, timely, and reliable fulfillment by proactively managing order executi... Show more

 • Promoted

Client Experience Manager

Burn Boot CampUnion, KY, United States
Full-time

Burn Boot CampClient Experience Manager (CEM)Hours:Monday-Friday, 5:00 AM-12:00 PM (approx.Some evenings required between 4:00 PM-7:00 PMSome Saturdays required between 6:00 AM-10:00 AMPosition Ove... Show more

 • Promoted

Delivery Driver - No Experience Needed

DoorDashCrittenden, KY, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more

 • Promoted

Remote Work – Product Assessments - $25-$45 per hour (No Experience)

Online Consumer Panels AmericaFairfield, Ohio, US
$25.00–$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Investment Operations Specialist

Pyramid ConsultingCincinnati, OH, United States
Full-time

Immediate need for a talented an Investment Operations Specialist.This is a 12months contract opportunity with long-term potential and is located in Cincinnati, OH(Onsite).Please review the job des... Show more

 • Promoted

Customer Experience Manager l

StordHebron, KY, United States
Full-time

Stord is the leading commerce enablement provider of fulfillment services and technology that powers seamless checkout and delivery experiences for high-volume mid-market and enterprise brands acro... Show more

 • Promoted

Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

OCPAGlencoe, Kentucky, us
$25.00–$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more