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Order Fulfillment Specialist (Temporary Position)Soylent • Los Angeles, CA, United States
Order Fulfillment Specialist (Temporary Position)

Order Fulfillment Specialist (Temporary Position)

Soylent • Los Angeles, CA, United States
3 days ago
Job type
  • Temporary
Job description

Order Fulfillment Specialist (Temporary Position)

Salary Range $32.00 - $35.00 Hourly

Description

Starco Brands (OTCQB: STCB) invents consumer products with behavior-changing technologies that spark excitement in the everyday. A modern-day invention factory to its core, Starco Brands identifies whitespaces across consumer product categories. It draws upon a portfolio of innovative formulas spanning 8 product categories with limitless innovation potential.

Responsibilities

  • Order Management & Fulfillment Execution
    • Own the end-to-end execution of customer orders from receipt through shipment confirmation.
    • Process and manage both manual and EDI orders accurately and efficiently.
    • Validate orders prior to release, including inventory availability, pricing, product allocation, routing requirements, and customer-specific requirements.
    • Release orders to 3PL partners and ensure timely fulfillment and shipment.
    • Monitor open orders, backorders, and exceptions to proactively resolve issues.
    • Ensure accurate and timely shipment confirmations and order status updates.
    • Communicate order changes, delays, and shortages to customers, sales teams, and other stakeholders.
    • Works closely with Operations team to resolve order-related issues.
  • Inventory Accuracy & Control
    • Review inventory availability and allocation prior to order processing.
    • Monitor inventory levels across multiple 3PL locations.
    • Identify and communicate inventory discrepancies, shortages, or potential stock-out risks to management.
    • Coordinate with Planning, Procurement, Operations, and 3PL partners to support inventory availability and replenishment efforts.
    • Assist in inventory reconciliations and investigations related to order fulfillment issues.
    • Support inventory transfers and inventory balancing activities across warehouse locations.
  • Logistics & Transportation Coordination
    • Ensure compliance with retailer routing guides and requirements
    • Escalate transportation, warehouse, or delivery issues as needed to minimize customer impact.
    • Helps coordinate transfer orders for e-com sales channels.
    • Supports international transfer order process from manufacturers to 3PL warehouses.

Qualifications

  • Bachelor's degree
  • Minimum 2 years of experience in an order fulfillment role, with a focus on B2B environments in the CPG or retail industries.
  • A proactive, solution-oriented mindset with the ability to handle complex customer issues and escalate when necessary.
  • Excellent organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
  • Experience using ERP systems, business partner portals, Microsoft Suite, and Excel. (NetSuite experience preferred)
  • Ability to handle and prioritize multiple projects simultaneously in a fast-paced environment.
  • Strong attention to detail and accuracy.
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Order Fulfillment Specialist (Temporary Position) • Los Angeles, CA, United States

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