Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement and maintain all the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!
About the Role:
As a Maintenance Manager, you will transform workplace environments by leading maintenance operations across your site and developing the next generation of maintenance leaders. In this critical role, you'll oversee Area Maintenance Managers and their teams, develop strategic maintenance programs, and drive operational excellence across multiple functional areas. You will blend strategic planning, financial management, and leadership development while navigating between managing preventative maintenance programs, coordinating with operations teams, and responding to emergencies that require quick, decisive action. You'll balance proactive planning with real-time problem resolution while fostering a culture of safety, innovation, and continuous improvement.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there's more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!
Key job responsibilities
• You will provide leadership and mentorship to Area Maintenance Managers and their teams of service technicians and automation engineers, fostering professional growth and performance
• You will develop and maintain comprehensive preventative maintenance programs, manage department budgets, and drive continuous improvement initiatives across the site
• You will ensure rigorous adherence to safety protocols and procedures across all operational sites while partnering with site Safety leadership to implement and audit safety programs
• You will manage capital spending plans, facilitate cross-functional project planning, perform cost analysis, and coordinate external contractors while maintaining high-quality service standards
• You will travel domestically up to 15% to support network-level initiatives and provide guidance across multiple sites
BASIC QUALIFICATIONS
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Bachelor's degree in Electrical or Mechanical Engineering, Engineering Technology, Reliability Engineering, or 2+ years of Amazon RME (BB/3P) Full Time Exempt experience
- 5+ years of industrial maintenance experience
- 4+ years of Computerized Maintenance Management System (CMMS) experience
- 4+ years of direct leadership/supervisory experience
- 4+ years of managing, analyzing and communicating results to senior leadership experience
- 4+ years of managing department spend and labor budgets, performing root cause analysis (RCA), and implementing continuous improvement (CI) experience
PREFERRED QUALIFICATIONS
- Master's degree, or Six Sigma Black Belt certification
- Experience leading network level/multi-site maintenance organizations
- Professional Engineer License
- Experience working with Material Handling Equipment (MHE) integrators
- Experience maintaining material handling equipment and integrated systems
- Experience in project management
- Experience with statistical analysis
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Maintenance Manager, Amazon • Tallahassee, Florida, USA
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