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Bark & Mane of Greater Reno
DispatcherBark & Mane of Greater Reno • Reno, NV, US
Dispatcher

Dispatcher

Bark & Mane of Greater Reno • Reno, NV, US
10 days ago
Salary
$15.00–$17.00 hourly
Job type
  • Part-time
Job description
Be the operational backbone of a fast-growing mobile pet grooming business, coordinating schedules, optimizing routes, and delivering a seamless, cage-free, one-on-one experience for pets and their owners. This role is perfect for someone who loves organization, problem-solving, and keeping everything running smoothly.

We Offer
  • Hourly pay, paid biweekly, $15-$17 per hour
  • Part-time schedule, with Saturday, Sunday, and Monday preferre
  • 8AM-5PM with an hour lunch break
  • Paid Holidays
  • Employee recognition through company events, swag, and additional incentives
  • Supportive, low-drama work culture, locally owned & operated
  • Growth opportunities & career development
  • Responsive ownership invested in your success
  • 401(k) after 1 year
Responsibilities
  • Customer Service: Handle incoming calls, comfortable plus selling, schedule appointments, and address customer inquiries regarding mobile grooming services.
  • Route Optimization: Plan efficient daily routes for groomers, minimizing travel time and maximizing productivity.
  • Data Management: Maintain accurate customer records, including pet information, contact details, and grooming history.
  • Conflict Resolution: Resolve scheduling conflicts, address customer concerns, and manage potential issues with groomers.
Requirements
  • Previous paid dispatcher or scheduler experience (preferred but not required).
  • Exceptional communication and interpersonal skills.
  • Strong organizational and time-management abilities to handle schedules.
  • Customer service orientation with the ability to resolve inquiries and problems promptly.
  • Reliable at-home computer setup and high-speed internet connection suitable for remote work.
  • Technology proficient and comfortable learning and navigating multiple software platforms, scheduling systems, and communication tools.
Bark & Mane - Overview
  • Our custom-designed mobile pet grooming vans come equipped with air conditioning, heating, electricity, and water—without the need for external hookups. We prioritize eco-friendliness and provide a spacious, comfortable environment for pets to move freely, allowing groomers to focus on each pet’s individual needs.
  • At Bark & Mane, we offer a 100% cage-free, one-on-one grooming experience—all in the convenience of our clients' driveways.
Bark & Mane - Hiring Process
  • A phone call within 24 hours
  • An in-person interview within 48 hours
  • An offer letter—and lunch with the owner—within 7 days

Flexible work from home options available.

The positions on this website, unless otherwise indicated, are posted by Bark & Mane franchisees. Bark & Mane franchises are independently owned and operated businesses and if you accept a position with a Bark & Mane franchisee, you are employed by that franchisee, and not by franchisor Bark & Mane Inc., nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and Bark & Mane Inc. and its parents and affiliates have no input or involvement in such matters. Bark & Mane Inc. does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Bark & Mane franchisee posting the position.

If you do not see a position available at your local Bark & Mane, you can contact our local business owners directly. See our list of locations here: http://barkandmane.com/pet-groomers/

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Dispatcher • Reno, NV, US

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