Learning Design Senior Specialist

Learning Design Senior Specialist

As a Learning Design Senior Specialist, you'll create learning solutions and deliverables that help Best Buy employees build skills and improve performance. This role is focused on hands-on instructional design, content development, visual design, and learner experience design. You'll apply instructional design best practices and adult learning principles to create effective learning experiences across a variety of formats, including eLearning, presentations, job aids, and other digital learning resources. The ideal candidate brings strong instructional design, content creation, visual design, and project management skills, along with the ability to turn complex information into clear, engaging learning experiences. In this role, you'll primarily work virtually from home or another non-Best Buy location. However, you must live within a drivable distance to our corporate campus in Richfield, Minnesota. The specific work arrangements vary by role and team, and the recruiter or hiring manager will provide additional details during the hiring process.

What You'll Do

• Manage multiple learning projects, priorities, and stakeholder expectations through effective communication, cross-functional collaboration, and strong project management practices.
• Conduct learning needs analysis and recommend effective learning strategies, modalities, and performance support solutions that best support learner needs while achieving desired business outcomes.
• Create learning content and performance support resources in multiple formats that drive capability, performance, and business results.
• Apply evidence-informed instructional design principles and adult learning theory to drive engagement, knowledge retention, and performance improvement.
• Influence and align stakeholders on learning and design strategies through critical thinking, consultation, and design expertise.
• Maintain adaptability through learning agility, a growth mindset, and a positive attitude in a fast-paced environment.

Basic Qualifications

• 2 or more years of experience in instructional design, learning development, or corporate training
• 2 or more years of experience creating training content and learning solutions from concept through delivery
• Experience developing learning content across multiple formats, including eLearning, presentations, facilitator guides, job aids, and performance support materials
• Knowledge of adult learning theory and instructional design methodologies
• Advanced PowerPoint skills, including visual storytelling, slide design, information layout, and development of learner-facing materials
• Experience using course authoring and digital learning tools such as Articulate Rise, Storyline, Captivate, Vyond, Adobe Creative Cloud, or similar platforms
• Strong project management, communication, and stakeholder management skills

Preferred Qualifications

• Degree, certification, or formal education in instructional design, adult learning, education, organizational development, or a related field
• Experience conducting learning needs analysis and developing learning strategies for large-scale initiatives
• Experience using audio editing tools such as Audacity or similar platforms
• Experience using video, animation, and digital media development tools
• Experience leveraging AI-enabled tools to support learning design, content development, research, personalization, and workflow efficiency
• Experience utilizing creative software tools to enhance instructional design and learner engagement
• Prior experience in a large, complex organization, retail environment, and/or supporting multilingual audiences

What's in It for You

We're committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life. Our benefits include:

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service. Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary. For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About Us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer.