Talent.com
PainPoint Health
Customer Service RepresentativePainPoint Health • Chicago, IL, US
Customer Service Representative

Customer Service Representative

PainPoint Health • Chicago, IL, US
21 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Customer Service Representative Monday-Friday 8:

  • 00 AM-4:30 PM CST | $18.00/hour | Full-Time Location: Remote Looking for a rewarding career where you can make an impact every day?
  • Join DxTx Pain & Spine, a physician-aligned partner organization supporting award-winning pain and spine practices nationwide, where you'll help new patients get scheduled and educated about treatment options, all from the comfort of home, with a consistent weekday schedule.
  • Why You'll Love Working Here Fully remote position with a remote stipend Consistent Monday-Friday daytime schedule Warm leads only, no cold calling Meaningful work connecting patients to care Growth and continuing education support Comprehensive benefits package What You'll Do As a Contact Center Representative, you'll play a key role in scheduling new patients for our affiliated pain clinics and surgery centers, handling inbound calls and following up with warm leads to educate them on treatment options.

Answer inbound calls from prospective new patients and assess their needs Answer general questions regarding treatment options Make outbound calls to incoming leads to educate them about possible treatments Register and schedule new patients; send appropriate materials prior to appointments Reschedule, cancel, and confirm appointments as needed Provide excellent, timely customer service Maintain operations by following established policies and procedures Help track the effectiveness of new marketing initiatives Contribute creative ideas to optimize marketing strategies Perform other related duties as assigned Qualifications High school diploma or GED required 1+ year of customer interaction or customer support experience (phone or face-to-face) strongly preferred Previous healthcare facility and contact center experience preferred Skills for Success Excellent verbal and written communication Strong interpersonal and customer service skills Service-oriented approach to resolving customer concerns Excellent organization and attention to detail Comfortable learning new software and computer systems Understanding of patient confidentiality requirements Familiarity with medical terminology and office ethics Proficiency with Microsoft Office Suite or related software Benefits:

  • Health, dental, and vision insurance Accident and life/AD&D insurance Short- and long-term disability HSA Health management tools Emergency travel assistance & ID-theft protection LifeMart employee discount program PTO & company-paid holidays Paternal leave 401(k) retirement plan Remote stipend & travel reimbursement Continuing education reimbursement Bonusly employee recognition platform DailyPay on-demand pay access Join Our Team!
  • If you're looking for an opportunity to make a meaningful impact from home while helping patients access life-changing care, we'd love to hear from you. An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation.

  • It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
  • Powered by JazzHR
Create a job alert for this search

Customer Service Representative • Chicago, IL, US

Similar jobs

Customer Service & Sales Representative

Rustman AgencyCalumet City, Illinois, United States
Full-time

Are you a people-person who thrives on turning conversations into connections—and connections into sales? As a Customer Service and Sales Representative, you’ll be at the heart of our client experi... Show more

Patient Enrollment Representative (Outbound Sales) - Remote

Lumata Health IncHighwood, IL, United States
Remote
Full-time

We are seeking a persuasive, patient-focused sales professional to join our team as a Patient Enrollment Representative (Outbound Sales).In this role, you will engage prospective patients with chro... Show more

 • Promoted

Restaurant Delivery - Receive 100% of Customer Tips

DoorDashHighland Park, IL, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more

 • Promoted

Work From Home

Remote JobsHighland Park, IL
Remote
Full-time

Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.Benefits: Health Insurance, 401K, Vacation& PTO.Apply now! Work f... Show more

 • Promoted

Data Entry Clerk - Remote Work From Home - Customer Service Representative - Entry Level

Remote + Part Time EarningHighland Park, IL, United States
Remote
Part-time

Data Entry Clerk - Remote Work From Home - Customer Service Representative - Entry LevelHappy December from our family to yours! Take a look at our job and if you're interested in joining us that w... Show more

 • Promoted

WORK AT HOME - DATA ENTRY / CUSTOMER SERVICE - PART TIME

100% Remote / Adjustable Start DateZion, IL, United States
Remote
Part-time

WORK AT HOME - DATA ENTRY / CUSTOMER SERVICE / DATA ENTRY CLERK ROLE / ENTRY LEVELThank you for your interest -- All you need to start earning this week is remote data entry.Start earning with real... Show more

 • Promoted

Remote Customer Service Representative $45 per hour

GL1Hickory Hills, Illinois
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

COBRA Customer Service Representative (HYBRID)

Flexible Benefit Service LLCChicago, IL, United States
Full-time

Position Summary Flexible Benefit Service LLC (Flex) is seeking a detail-oriented, service-driven COBRA Customer Service Representative to support our brokers, employer clients, and qualified benef... Show more

 • Promoted

Customer Services Representative (Remote)

Ovex TechnologiesChicago, IL, United States
Remote
Full-time

About the job Customer Services Representative (Remote)We are hiring a customer service representative to manage customer queries and complaints.You will also be asked to process orders, modificati... Show more

 • Promoted

Remote Customer Service Rep

Axelon Services CorporationHometown, IL, United States
Remote
Full-time

Job Description :100% remote position - including trainingTraining schedule :M-F 9 :00am - 5 :30pm EST - for two weeks, plus 1 week of nesting.Will not be able to miss class / training for any reas... Show more

 • Promoted

Customer Service Representative - Work From Home Remote - Entry Level - Start Today

Remote FlexibleWinthrop Harbor, IL, United States
Remote
Part-time

REMOTE WORK AT HOME - DATA ENTRY / CUSTOMER SERVICE PART TIME / ENTRY LEVELHello - we appreciate your interest! You're here because you want to get paid - dive into the pool of part time work from ... Show more

 • Promoted

Customer Service Representative - Rentals

Xotic Rentals LLCChicago, IL, United States
Full-time

Overview Join our dynamic team as a Customer Service Representative specializing in Rentals! In this lively, fast-paced role, you will be the friendly voice and helpful guide for our diverse client... Show more

 • Promoted

Customer Service Representative

Connect SearchChicago, IL, United States
Full-time

Job Title:Customer Service Representative Location:Naperville Comp:$17.Bonus Benefits:For eligible employees, we offer medical, dental, vision, and 401K.About the Role We are seeking motivated, ene... Show more

 • Promoted

Small Business Customer Service Representative (Remote)

EnovaChicago, IL, United States
Remote
Full-time

Small Business Customer Service Representative (Remote)We are interested in every qualified candidate who is eligible to work in the United States.However, we are not able to sponsor visas or take ... Show more

 • Promoted

Service Sales Representative (57082)

The Hiller CompaniesAlsip, IL, United States
Full-time

Reliable Fire & Security, a division of The Hiller Companies, LLC has an immediate opening for Service Sales Representative.Reliable Fire & Security has been protecting lives and property i... Show more

 • Promoted

Patient Access Representative, Emergency Department

City of Hope National Medical CenterZion, IL, United States
Full-time

The Patient Access Representative is responsible for completing all tasks related to the EHR admission and discharge process for both outpatient and inpatient encounters.This role ensures accurate ... Show more

 • Promoted

Field Service Representative

Carlisle CorporationChicago, IL, United States
Full-time

Job SummaryThis is an exciting opportunity in a fast paced, customer focused, outdoor working environment.This is a remote position where the Field Service Rep will create their schedule and work f... Show more

 • Promoted

Customer Service Representative (Remote)

SIMOS Insourcing SolutionsChicago, IL, United States
Remote
Full-time +1

DescriptionConnecting people and work is our passion, and we are currently seeking a detail-oriented, motivated, internet-savvy Customer Service Representative to join our team! The CSR will work a... Show more

 • Promoted

Remote Consumer Feedback Participant

GL IncZion, Illinois
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Residential Sales Professional

Kern Heating & CoolingZion, IL, United States
Full-time

Residential Sales Professional.Kern Heating & Cooling is a trusted leader in Beach Park, IL, known for delivering the highest-quality HVAC products and home comfort solutions.We're expanding our ou... Show more