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CCS INC
SharePoint Administrator - Content Management Specialist HYBRIDCCS INC • Plano, TX, US
SharePoint Administrator - Content Management Specialist HYBRID

SharePoint Administrator - Content Management Specialist HYBRID

CCS INC • Plano, TX, US
30+ days ago
Salary
$30.00 hourly
Job type
  • Full-time
Job description

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance



Typically onsite once per quarter; candidates should be flexible as the organization may transition to a 5-day onsite model in the future

Qualifications:

  • Bachelor's degree in Knowledge Management, Business Administration, Information Systems, Computer Science, UX Design, Organizational Development, Data/Business Analytics, or equivalent experience.
  • 3–5 years of experience in Knowledge Management, Content Strategy, Intranet Management, Digital Workplace Operations, or a related field.
  • Hands-on experience administering SharePoint Online, including sites, pages, libraries, lists, metadata, permissions, navigation, web parts, and content lifecycle management.
  • Strong experience with content governance, metadata, taxonomy, information architecture, search optimization, version control, content audits, and lifecycle management.
  • Excellent communication, stakeholder management, organization, facilitation, prioritization, and customer support skills.
  • Experience conducting user training, onboarding sessions, and knowledge-sharing workshops.
  • Experience with enterprise intranet or digital workplace environments is highly preferred.
  • Exposure to Microsoft Power Platform (Power BI, Power Automate, Power Apps), Microsoft Teams, Microsoft Search, or Search Analytics is a plus.


Responsibilities:

  • Develop and maintain knowledge management processes, governance standards, and content lifecycle best practices.
  • Configure and administer SharePoint Online sites, pages, libraries, permissions, metadata, navigation, and content structures.
  • Conduct content audits, gap analyses, and improve content quality, usability, and discoverability across enterprise knowledge platforms.
  • Partner with business stakeholders and SMEs to create, organize, and maintain SOPs, QRGs, training materials, and knowledge articles.
  • Improve enterprise search and information architecture using metadata, taxonomy, Microsoft Search, and search analytics.
  • Support SharePoint site owners through onboarding, governance guidance, troubleshooting, and monthly training sessions.
  • Manage content migrations, archival, remediation, and retirement of outdated knowledge assets.
  • Collaborate with cross-functional teams to improve user experience across SharePoint, Microsoft Teams, AKARI, and Toyota's My Toolbox platform.

Flexible work from home options available.

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SharePoint Administrator - Content Management Specialist HYBRID • Plano, TX, US

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