Talent.com
Paul Davis of Piedmont, Triad West, & Mountain Regions, NC
Accounts Receivable & Collections SpecialistPaul Davis of Piedmont, Triad West, & Mountain Regions, NC • Winston Salem, NC, US
Accounts Receivable & Collections Specialist

Accounts Receivable & Collections Specialist

Paul Davis of Piedmont, Triad West, & Mountain Regions, NC • Winston Salem, NC, US
20 days ago
Salary
$24.00–$28.00 hourly
Job type
  • Full-time
Job description
Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule

Collections & Accounts Receivable Specialist

Job Type: Full-Time, Non-Exempt, Hourly
Location: Winston-Salem, NC – 100% in office- remote/hybrid not available
Compensation: $24-$28 per hour, plus quarterly bonus potential
Reports to: General Manager

Why Paul Davis?
Join the leading restoration team to help us be THE difference-maker in the communities we serve while delivering exceptional results. We are a purpose-driven business, focusing on our Vision, Mission, Values and Paul Davis’ 10 Serving Basics…this is how we will win.


  • Our Vision: To provide extraordinary care while serving people in their time of need.
  • Our Mission: To provide opportunities for Great People to deliver Best in Class Results.
  • Our Values: Deliver what you promise. Be Direct with Respect for the individual. Have pride in what you do. Practice continuous improvement. Do what it takes to win.
Position Summary
Paul Davis Restoration is seeking an experienced Collections & Accounts Receivable Specialist to oversee incoming payment processing, payment-related follow-up, and the collection of outstanding receivables. Must haves for this role include:
  • Accounting Principles - a minimum of 3 year - preference in construction/reconstruction industries
  • Collections - must have experience in Mechanical Leins
  • Quick Books - minimum of 3 years
To be successful in this role, candidates must understand that collections work requires professionalism, accuracy, persistence, and ownership. This individual must be comfortable coordinating payments across multiple parties, navigating sensitive customer situations, explaining contractual payment obligations, and escalating accounts when standard collection efforts are unsuccessful.

Key Responsibilities
  • Serve as the primary point of coordination for accounts receivable collections and payment resolution.
  • Process and accurately apply incoming customer, insurance carrier, mortgage company, and third-party payments.
  • Manage payment-related communication, follow-up, research, and resolution across multiple payment platforms.
  • Manage assigned receivables from initial invoicing through collection and final account closure.
  • Review aging reports and prioritize accounts based on balance, age, risk, and applicable deadlines.
  • Contact homeowners, insurance carriers, mortgage companies, property managers, and other responsible parties regarding payments and outstanding balances.
  • Track insurance proceeds, mortgage endorsements, third-party disbursements, and customer payment obligations.
  • Reconcile contracts, estimates, invoices, payments, deductibles, change orders, credits, and disputed balances.
  • Maintain detailed account notes, payment commitments, supporting documentation, and follow-up schedules.
  • Partner with project managers, accounting, and leadership to resolve billing, documentation, or completion issues affecting payment.
  • Prepare and issue collection notices, demand letters, and notices of intent to lien-completed in accordance with applicable law, company policy, and authorization from leadership or designated legal counsel.
  • Track and coordinate residential or mechanics’ lien requirements and filing deadlines.
  • Prepare documentation for collection agencies, legal counsel, and small claims court proceedings.
  • Assist with small claims filings, exhibits, judgments, and post-judgment follow-up as authorized.
  • Recommend accounts for payment arrangements, liens, outside collections, legal review, settlement, or write-off.
  • Support company goals related to cash flow, Days Sales Outstanding, and the reduction of aged receivables.
Required Qualifications
  • Associate or bachelor’s degree in accounting, finance, business administration, legal studies, or a related field; equivalent proven experience will be considered.
  • Demonstrated accounts receivable and collections experience, including payment reconciliation from multiple sources and escalated collection efforts (2-3 years).
  • Working knowledge of demand letters, residential or mechanics’ liens, and small claims court processes.
  • Strong negotiation, conflict-resolution, and account-reconciliation skills.
  • Ability to manage difficult conversations with empathy, confidence, and appropriate urgency.
  • Proficiency with Microsoft Office and the ability to learn accounting, CRM, and project management systems.
Preferred Qualifications:
  • Construction, restoration, property services, insurance claims, or project-based billing experience is strongly preferred.
  • Familiarity with North Carolina lien and small claims procedures is preferred.
  • Ability to learn and manage customer, insurance carrier, mortgage company, and third-party payment platforms.
  • Ability to review contracts, invoices, payment histories, and supporting project documentation.
  • Professional and persuasive written and verbal communication.
  • Strong organization, attention to detail, follow-through, and deadline management.
Team Compensation and Benefits:
  • Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
  • Monthly cross-training opportunities to advance your career
  • Paid training
  • Health, dental and vision insurance
  • 401K with company match
  • Referral program
  • Great culture and team dynamic
Working Conditions and Physical Requirements:
  • 100% In-office working environment based out of Winston Salem location - remote/hybrid not available
  • Ability to sit at a desk/work on computer for majority of workday
  • Occasionally lift up to 20 pounds as needed
Pre-Employment Testing:
As part of our commitment to maintaining a safe and compliant workplace, employment offers are contingent upon the satisfactory results of a criminal background check and 10-panel drug screening.


Relocation:
Paul Davis Triad-West does not offer relocation assistance. Candidates must currently reside within a reasonable commuting distance of the hiring location(s), as this is not a remote or relocation-supported position. If an offer is extended and accepted, all relocation costs and logistics are the sole responsibility of the candidate.


Paul Davis Restoration is an Equal Opportunity Employer.
Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Reasonable accommodation is available to qualified individuals with disabilities during the application and employment process, as required by all applicable law(s).

Create a job alert for this search

Accounts Receivable & Collections Specialist • Winston Salem, NC, US

Similar jobs

Work From Home

Remote JobsRural Hall, NC
Remote
Full-time

Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.Benefits: Health Insurance, 401K, Vacation& PTO.Apply now! Work f... Show more

 • Promoted

Automotive Customer Service Specialist

Grease MonkeySalisbury, NC, United States
Full-time

Customer Service SpecialistThe Customer Service Specialist is responsible for all aspects of customer service in a Grease Monkey center, and light clerical duties.Essential Duties and Responsibilit... Show more

 • Promoted

Maintenance Services Clerk

City Facilities Management LtdSalisbury, NC, United States
Full-time

Maintenance Services ClerkThis is a hybrid position.Candidate needs to be able to commute to Salisbury, NC or Scarborough, ME 3x a week.This position ensures 2200properties across the client's bann... Show more

 • Promoted

Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

OCPABethania, North Carolina, us
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Customer Service/Inventory Management

Pilot Air LLCPilot Mountain, NC, United States
Full-time

Primary Duties:- Coordinate specific jobs - Data entry and invoicing - Scheduling - Accounts Receivable - Vendor and local municipality liason - Maintaining inventory - Pricing updates and developm... Show more

 • Promoted

Accounts Payable Manager

Winston-Salem State UniversityWinston Salem, NC, United States
Full-time

Our agency supports second-chance employment for individuals who were previously incarcerated, or justice-involved.We invite all potential applicants to apply for positions for which they may be qu... Show more

 • Promoted

HR and Benefits Specialist

Kaizen HR Solutions, LLCSalisbury, NC, United States
Full-time

If you're an HR professional who thrives in a fast-paced, hands-on environment and loves the balance of tech-savvy tasks and people-centered impact-this role is calling your name.We're a financiall... Show more

 • Promoted

Sales Representative - Team Chevrolet GMC of Salisbury

Team Chevrolet GMC of SalisburySalisbury, NC, United States
Full-time

TEAM CHEVROLET GMC OF SALISBURY NOW HIRING SALES REPRESENTATIVES No Previous Experience Required We Will Train You the RIGHT WAY Team Chevrolet GMC of Salisbury is offering YOU a CAREER as a Sales ... Show more

 • Promoted

US Regional Quality Systems Manager- Growth Sites

JabilSalisbury, NC, United States
Full-time

US Regional Quality Systems Manager - Growth Sites.At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manuf... Show more

 • Promoted

Claims Specialist

West ShoreWinston Salem, NC, United States
Full-time

Real Estate ManagerLocation:Winston-Salem, NC (ONSITE) Schedule:Monday-FridayWest Shore Home is growing at an explosive rate.To do so, we must operate at an above average pace to meet our mission o... Show more

 • Promoted

Entry Level Sales

SPECTRUMSALISBURY, North Carolina, United States
$27,600.00–$45,800.00 yearly
Full-time

This role requires the ability to work lawfully in the U.Do you enjoy connecting people to reliable telecommunication services while engaging directly with your community? As an Outside Sales Repre... Show more

Remote Customer Service - Benefits Specialist (50k-90k per year)

Professional CareersLexington, North Carolina
$50,000.00 yearly
Remote
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Show more

Bilingual Collections Specialist I

The Resource Company, IncWinston Salem, NC, United States
Full-time

The Bilingual Collections Specialist is responsible for engaging members regarding delinquent loan, credit card, and overdraft accounts while delivering professional, ethical, and empathetic servic... Show more

 • Promoted

Remote Consumer Feedback Participant

GL IncLexington, North Carolina
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Finance Manager

Jerry Hunt SuperCenterLexington, NC, United States
Full-time

Earn $200,000-$400,000+ annually as an F&I Manager at one of the Southeast's fastest-growing dealerships.Jerry Hunt Supercenter is seeking an experienced Automotive Finance & Insurance Manager who ... Show more

 • Promoted

Conference Specialist

YMCA of NWNCKing, NC, United States
Full-time

Camp Hanes - King, NC 27021 End Date 08/24/2026.Commission Position Type Seasonal Job Shift Variable.Responsible for supporting the Conferences and Programs Manager, department and program to inclu... Show more

 • Promoted

Beverage Promotions Representative

Sandpiper ProductionsPilot Mountain, NC, United States
Full-time

About UsJoin our passionate team as a Beverage Promotions Representative and embark on an exhilarating journey!Starting pay is $30.We are a female-owned company renowned for our professionalism and... Show more

 • Promoted

Inventory Specialist

ConfidentialWinston Salem, NC, United States
Full-time

Must have 3yrs experience in inventory management Strongly prefer service titan or sage experience (software) -if you're able to provide knockout questions these would be great.Position Summary The... Show more

 • Promoted

Remote Licensing Assistant: Compliance & Client Support

Cogent Analytics - LLCSalisbury, NC, United States
Remote
Full-time

A licensing and compliance management company is looking for a motivated Licensing Assistant to support clients with their licensing needs.This role involves assisting clients in obtaining various ... Show more

 • Promoted

Remote Customer Service Representative

SPARKLING CLEAN MAIDSalisbury, NC, United States
Remote
Full-time

AD :This position offers a fast-paced, call center environment for those looking to make a positive impact on people's lives.Our Customer Service Representatives are the primary point of contact fo... Show more