WFS Launch Specialist, Workforce Staffing Launch

At Amazon, we strive to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven leaders. If you would like to help us enhance the hiring experience for Tier I associates, this is your chance to make history. We are looking for dynamic, organized, self-starters to join our Workforce Staffing (WFS) Team in the Launch Sr. Specialist role.

The Workforce Staffing (WFS) Team is a skilled, customer obsessed, business partner hiring across multiple locations for entry-level warehouse and fulfillment associate roles. We are looking for exceptionally talented, bright and driven people to help build the future Amazon talent pipeline. More specifically, the WFS Launch Team, is a centralized team that supports site launches within Amazon across all lines of business for North America. WFS Launch Specialists are focused on the day-to-day execution of new site launches and projects spanning WFS scope that allow WFS to continuously improve the hiring process.

The WFS Launch Sr. Specialist owns the process for new site openings across multiple lines of business and must work well in an ambiguous environment and with a wide stakeholder group. In this role, you will work closely with WFS Launch Managers and internal/external stakeholders to create, maintain, and continuously improve standard work and launch processes that are consistently evolving and changing. The ability to navigate amongst multiple priorities and stakeholders and the ability to pivot quickly to business demands is critical to success in this role.

The ideal candidate earns trust, is highly organized, detail oriented, and one who thrives in a fast-paced ever-changing innovative work environment. This role will play a primary role in identify opportunities for standard work and innovation by owning projects from start to finish. This role will also require you to establish foundational knowledge of operational processes and associate experiences within all business lines.

Key job responsibilities
• Lead projects, of increasing scale and complexity, and manage programs through completion
• Work directly with local and launch partners across WFS, HR, Ops, and other key stakeholder groups
• Advocate for candidates, the business, and stakeholders
• Oversee the execution of the hiring process, track progress of key milestones, and ensure all pertinent tasks for a launch are completed within a fixed timeframe
• Establish foundational knowledge of operational processes and associate experiences across business-lines
• Enhance present day WFS outputs, focusing on efficiency and standardization relating to launch planning, reporting, and continuous improvement
• Build and create proactive processes and reporting techniques from the ground up and maintain and enhance launch material
• Independently coordinate multiple projects and competing priorities across a diverse set of stakeholders
• Establish a working foundation with business stakeholders and communicate on status of hiring and potential risks and/or barriers
• Work to mitigate and eliminate barriers and dive deep into new skills that lead to further innovation and overall progression of the team and its processes
• Perform other related duties as required to meet the ongoing needs of Amazon Workforce Staffing
• Domestic travel up to 25%

BASIC QUALIFICATIONS

- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
- Knowledge of Microsoft Office products and applications
- Knowledge of human resource theory, functions and practice, performance appraisal systems and staff development

PREFERRED QUALIFICATIONS

- Can travel and relocate as appropriate
- Bachelor's degree, or 3+ years of Amazon experience with 1-year human resources general experience or equivalent experience (e.g., operations, customer service, retail, manufacturing) experience
- Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.