Logistics Coordinator

Logistics Specialist - Cross Border Execution (XBE)

The Logistics Specialist team plays a critical role in managing and optimizing drayage and cross-border freight operations across the U.S., Canada, and Mexico. This position focuses on ensuring freight visibility, coordinating short-haul trucking from ports and border crossings to warehouses and fulfillment centers, and resolving real-time transportation issues with carriers, vendors, and internal teams. You will use data and reporting to identify delays, drive root cause elimination, and improve processes across the supply chain.

Responsibilities

• Oversee cross-border freight movements between the U.S., Canada, and Mexico, ensuring compliance, efficiency, and timely delivery.
• Coordinate drayage operations, including short-haul trucking from ports or border crossings to warehouses and fulfillment centers.
• Act as a central point of contact for resolving transportation issues involving carriers, vendors, and internal teams in real time.
• Ensure freight loads and containers are visible and accurately reflected in internal applications, using Excel and online portals.
• Manage disruptions and exceptions within transportation portals, identifying issues and implementing corrective actions.
• Run detailed reports to understand why containers or loads have experienced delays or periods without movement.
• Track containers within your assigned region, maintaining accurate status updates and documenting key milestones.
• Provide verbal updates and status reports on activities within your scope, communicating clearly with stakeholders.
• Conduct deep-dive analyses on container data to understand delays and performance trends, and present findings to stakeholders.
• Use Excel to track containers, aggregate data, and perform analysis using pivot tables and VLOOKUP functions at a minimum.
• Communicate effectively in writing via collaboration tools such as Chime and Slack, as well as email and bridge calls.
• Perform individual, focused work on an assigned volume of shipments and a defined book of business, ensuring high-quality execution.
• Move containers through the supply chain by monitoring progress, tracking data, and identifying nuances and patterns in performance.
• Pull, manage, and analyze large data sets to assess data quality, identify issues, and support process improvement initiatives.
• Use data-driven insights to support root cause elimination and continuous improvement of logistics and transportation processes.
• Collaborate with operations, logistics, transportation, freight, and third-party logistics partners to maintain strong vendor relationships.
• Support account management and vendor management activities related to logistics operations and customer accounts.

Essential Skills

• Strong computer literacy with advanced proficiency in Microsoft Excel, including pivot tables and VLOOKUP functions.
• Operations support background in logistics, supply chain, transportation, freight, third-party logistics, or vendor management.
• Experience supporting logistics in an account management or vendor management capacity, or customer/account management handling customer accounts.
• Demonstrated ability to pull, manage, and analyze large data sets for data quality control and performance assessment.
• Proven experience using data to drive root cause elimination and process improvement in operational environments.
• Strong problem-solving skills and a proactive mindset, with the ability to anticipate issues and take initiative.
• Excellent written communication skills for use in collaboration tools, email, and formal reporting.
• Ability to work independently in a focused, high-volume environment while managing an assigned book of business.

Additional Skills & Qualifications

• Experience in manufacturing, transportation, customer service, and/or distribution environments.
• Experience in operations, account management, and vendor management within logistics or related fields.
• Expertise in MS Access and SQL is a plus and beneficial for more advanced data analysis and reporting.
• Data management and data quality control experience, including working with large and complex data sets.
• Strong analytical mindset with a passion for data, and an interest in spotting trends and patterns to improve performance.
• Self-starter attitude with the ability to work with minimal supervision and drive initiatives forward.
• Interest in building a career in logistics and supply chain with significant growth potential.

Work Environment

This role offers the opportunity to build a career with a global leader in logistics and to tap into significant growth and development potential. Training is conducted in-office Monday through Friday, providing hands-on exposure to systems, tools, and processes. After training, the work schedule remains Monday through Friday from 8:00 a.m. to 4:30 p.m., with Tuesdays designated as remote work days. You will work extensively with technology tools such as Excel, data portals, and collaboration platforms including Chime and Slack. The environment is data-driven, fast-paced, and focused on operational excellence, with a culture that values proactive problem-solving, continuous improvement, and clear communication.

Job Type & Location: This is a Contract to Hire position based out of Tempe, AZ.

Pay and Benefits: The pay range for this position is $22.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in Tempe,AZ.

Application Deadline: This position is anticipated to close on Aug 18, 2026.