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The Sagamore Club
Member Experience CoordinatorThe Sagamore Club • Fishers, IN, United States
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Member Experience Coordinator

Member Experience Coordinator

The Sagamore Club • Fishers, IN, United States
12 days ago
Job type
  • Full-time
Job description

Youth & Family Program Manager

As Youth & Family Program Manager, you will oversee the planning, coordination, and execution of engaging programs and events for youth and families at the Club. This role focuses on delivering high-quality, enjoyable, and safe programming tailored to different age groups while fostering a welcoming and inclusive environment. You will manage day-to-day operations, supervise programming staff, and collaborate closely with other departments to ensure that events meet the Club's standards and enhance the member experience.

Program Planning & Coordination:

  • Assist in developing and administering a diverse range of youth and family-focused programs, including recreational activities, seasonal camps, and family-friendly events.
  • Ensure that all programs are aligned with member interests and Club standards.

Staff Supervision & Development:

  • Supervise a team of youth activity counselors and camp counselors.
  • Provide training, guidance, and support to ensure staff are well-prepared to lead programs, promote safety, and deliver high-quality experiences.

Event Execution & Support:

  • Assist in the day-to-day management of events, from setup to execution, ensuring all logistics are in place (staffing, materials, equipment).
  • Act as the on-site point of contact during events to ensure smooth operations.

Member & Family Engagement:

  • Build strong relationships with families and members by promoting activities, gathering feedback, and responding to inquiries.
  • Create a welcoming atmosphere that encourages participation and fosters community.

Safety Oversight:

  • Ensure that all activities are conducted safely and securely, complying with Club safety protocols and industry best practices.
  • Maintain equipment and facilities to ensure they are safe and suitable for programming.

Budget Assistance & Resource Management:

  • Assist in managing program budgets by tracking expenses, making cost-effective decisions, and ensuring programs stay within allocated resources.
  • Help with the preparation of purchase orders and inventory management for program supplies.

Administrative Support:

  • Maintain accurate records of program registrations, attendance, and feedback.
  • Assist in compiling reports and analyzing the effectiveness of programming.
  • Help with marketing and promotion of upcoming events.

Cross-Department Collaboration:

  • Work with other departments (e.g., food and beverage, facilities, marketing) to ensure all aspects of family programming are integrated into the overall Club experience.
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Member Experience Coordinator • Fishers, IN, United States

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