Surgical Services Support Technician

Surgical Services Support Technician

Join the team at UPMC Harmar Outpatient Center! We are hiring a Surgical Services Support Technician to support our fast-paced outpatient surgical environment. This full-time role offers a consistent Monday through Friday schedule from 10:00 AM to 6:00 PM with no weekends, holidays, or on-call responsibilities. As a key member of the Surgical Services team, you will help maintain the cleanliness, safety, and readiness of operating and recovery areas, ensuring patients, visitors, and staff experience a high-quality care environment. This is an excellent opportunity for candidates who are detail-oriented, dependable, and passionate about supporting healthcare teams through exceptional environmental and patient care support services. The ideal candidate will bring prior experience within environmental services or housekeeping with the ability to follow infection prevention and safety protocols. This position at times can be physical, candidates must be able to lift, bend, stand and walk for extended periods of time. Strong attention to detail and commitment to maintaining a clean and safe patient care environment.

Purpose: The Surgical Services Support Technician may perform assigned tasks which directly contribute to the care of patients and other patient related services as directed and under the supervision of a Registered Professional Nurse or Clinician. Provide support to the staff to facilitate the case flow within Surgical Services.

Responsibilities:

• Establish appropriate and effective communication strategies. Suggest and support change within the department/organization. Perform patient care skills working with preceptor (RN) in a safe manner according to policy and procedure. Constructively receive feedback and direction. Identify and communicate learning needs to their preceptor. Demonstrate awareness of the impact of his/her behavior on the efficient functioning of the department/organization. Seek out appropriate nursing, physician or other health care team intervention. Take action to improve knowledge, skill and performance based on feedback or on self-identified developmental needs. Maintain an environment conducive to patient safety and recovery including but not limited to: completing safety checks, keeping the department and OR rooms clean and organized, cleaning department specific equipment, changing bed linens, emptying linen hampers, keeping hallways clear of equipment and returning equipment.
• Assist with patient positioning under the supervision of an RN. Assist with transporting specimens to the lab. Assist with opening supplies and equipment to establish a sterile field. Assist with care, cleaning, and maintenance of all specialty equipment, including, but not limited to, lasers, video towers, microscopes, positioning supplies. Assist with the set-up and ordering of instrument trays. Check daily with SPD for broken instruments, and incomplete trays. Effectively communicate with anesthesia and operating room staff to assure daily operating room assignments are prioritized at the start of each shift. Remains accessible in operating rooms at all times. Assist to move patients on and off bed in the OR suite. Perform assigned work in a timely and productive manner. Strictly adhere to all policies and practices relative to patient care and hospital related information. Comply with safety policies and procedures including standard precautions. Ensure equipment malfunctions are reported to the appropriate department. Identify need and/or provide patient/family education. Performs in accordance with system-wide competencies/behaviors. Performs other duties as assigned.

High school diploma or equivalent with 1 year of experience, preferably within a customer service or healthcare role. OR Enrollment in any healthcare training program that requires clinical rotations with at least 1 clinical rotation completed. Microcomputer experience preferred. Ability to effectively communicate both orally and in writing. Licensure, Certifications, and Clearances: CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire. Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran