The mission of Worldwide Operations Security (WWOS) is to support Amazon's Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.
The Senior Manager, Incident and Crisis Operations (Watch Commander), is a critical leadership position overseeing 24/7 global operations at Amazon's Global Security Operations Center (GSOC), supporting Amazon's Worldwide Operations. This role takes managerial ownership of operational continuity, crisis response, and data-driven decision-making across a multi-disciplined team of 50+ professionals including Security Operations Managers, Security Area Managers, and Crisis Specialists. The Watch Commander is responsible for ensuring performance Service Level Agreements (SLAs) are met, customer responses are appropriate according to policies and procedures, and the continuous development and motivation of a high-performing team. The role manages high-stakes incident response and crisis management with significant impact on life safety, operations, and brand reputation.
The Watch Commander must navigate global operations across diverse regulatory environments and cultural nuances, make critical decisions under pressureoften with incomplete informationand coordinate cross-functional leadership across multiple VP-level organizations. This leader shapes organizational structures, defines risk strategies, and influences enterprise-wide security programs while adapting to Amazon's rapid growth and evolving technological landscape.
Key job responsibilities include:
About the team
The Global Security Operations Center (GSOC) supports the WWOS mission by providing 24/7/365 services to Amazon's Worldwide Operations. The GSOC provides support and timely notification to global partners regarding critical incidents that have impacted, or have the potential to impact, Life-Safety, Operations, and/or the Amazon Brand. We are Amazon's central location for critical incident management supporting worldwide operations, as well as affiliate and retail businesses. The GSOC operates across multiple global sites with coverage in 14+ languages, managing a team of Security Operations Managers, Security Area Managers, and Crisis Specialists. We are looking for an agile, adaptive, and detail-oriented leader to oversee a diverse, multi-disciplined team.
Senior Manager, Incident and Crisis Operations, GSOC • Goodyear, AZ, United States
The Shift Lead role at Spotless Brands is an operational support position designed to provide high performing team members with exposure to site operations and foundational leadership skills.This r... Show more
Chief Operating Officer, Phoenix Region.City of Hope's mission is to make hope a reality for all touched by cancer and diabetes.Founded in 1913, City of Hope has grown into one of the largest and m... Show more
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions.Over the past 10 years, we've seen this mission spre... Show more
Manage overall operations for the effective and successful management of production team members, quality, safety and ultimately customer satisfaction.Enhance business processes and continuously im... Show more
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 400 locations across 21 states, leading our industry through excellence, innovation, a... Show more
This role provides leadership and support to the senior executive position (CNO) responsible for all nursing and other designated patient care functions/services within the hospital organization.Th... Show more
In this role, you will coordinate, develop, and oversee training programs for detention facility personnel while ensuring employees receive required operational, safety, security, and compliance tr... Show more
Lead - Floor OperationseComm Fulfillment Services #30006600 N Sarival Ave Litchfield Park, AZ 85340-9703CP-3000-11001$24.Full timeShift may start between 3:00am - 10:30am Must be at least 18 years ... Show more
Job SummaryThe Project Manager for the 388th Composite Squadron, Civil Air Patrol (CAP), plays a vital role in coordinating and overseeing squadron initiatives, ensuring timely execution and alignm... Show more
Full time Americas - North America - United States - Tolleson - RPSNA Phoenix AZ.Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving liv... Show more
DDO prides itself on having developed a culture of trust, loyalty and excellence.Additionally, the company places a strong emphasis on leadership development, managerial proficiency and operational... Show more
As part of the Subway Team, you will focus on eight main things:.Providing an excellent guest experience.Ensuring that great food is prepared and served.Keeping our restaurants functional, clean, a... Show more
The Operations Lead (OL) reports to the Operations Manager and supports store processes and an active selling culture by ensuring that all aspects are maintained to documented company standards des... Show more
LEGENDS GLOBALTwo powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events.Together, we combine unmatched expertise with a global reach, offering an ... Show more
The manager assists in supervising IHOP restaurant's employees.His or her primary responsibilities include managing operations in the front and back of the house with a high concentration on profit... Show more
Community Affairs & Strategic Accounts Manager.Litchfield Park, AZ, US, 85340 Algonquin Power & Utilities Corp.AQN), parent company of Liberty, is a diversified international generation, transmissi... Show more
DescriptionGeneral Job BriefThe Special Assistant to the President for Great Commission Initiatives for advancing the gospel by connecting Church, Arizona Christian University, and the world throug... Show more
Store Manager In Training (SMIT).We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience.At CVS Health, you'll be surround... Show more
We are currently seeking a HSE Manager for our Data Center Group in Goodyear, AZ.The HSE Manager assists with inspections, accident investigations, conducts safety meetings, and the overall impleme... Show more
In this role, you will oversee the clinical healthcare operations of the detention facility while managing medical providers, behavioral health personnel, nursing staff, and healthcare support serv... Show more
