We are a fast-growing company looking to expand our team with people who have great character, take pride in their work, and want to build a career .
If this sounds like you, we would love to hear from you!
Position Overview As a GAP Claims Adjuster, you will play a critical role in our claims operations by accurately evaluating and settling automotive extended warranty claims.
We are looking for a precision-minded professional who can balance policy compliance with outstanding customer service, ensuring a seamless claims experience for all parties involved.
Key Responsibilities Verify claim information, including coverage, eligibility, and supporting documentation.
Conduct thorough investigations and assessments to determine the validity of claims and contract coverage.
Collaborate with internal departments and external parties to gather relevant information and resolve claim-related issues.
Ensure compliance with company guidelines, industry regulations, and legal requirements throughout the claims administration process.
Accurately and efficiently process claims within established timelines.
Communicate claim decisions, approvals, and denials to appropriate parties promptly and professionally.
Provide exceptional customer service by promptly addressing inquiries, concerns, and escalations related to warranty claims.
Maintain accurate and organized claim records and documentation.
Identify trends and areas for process improvement and contribute to the development and implementation of enhanced claims-handling procedures.
GAP Claims Adjuster • Orlando, FL, US
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