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Town and Country San Diego
Captain BanquetTown and Country San Diego • San Diego, CA, United States
No longer accepting applications
Captain Banquet

Captain Banquet

Town and Country San Diego • San Diego, CA, United States
10 days ago
Salary
$19.00 hourly
Job type
  • Full-time
Job description

Banquet Captain At Town And Country Resort

As a Banquet Captain at Town and Country Resort, you'll be the hands-on leader orchestrating unforgettable eventsfrom elegant weddings to corporate conventions. Supervising a team of around 110 banquet staff, you'll ensure flawless setup, seamless service, and smooth execution across all banquet venues. Step into a key leadership role in one of San Diego's premiere meeting and event resorts. With a vast convention footprint and a dynamic team to lead, this opportunity is perfect for a hospitality professional ready to guide extraordinary events and foster team success. Pay Rate $19 #towncountrysd

Responsibilities

  • Supervise and coordinate banquet staff during setup, service, and breakdown phases of events.
  • Ensure all banquet spaces are arranged precisely to Banquet Event Orders (BEOs) and layout standards.
  • Lead pre-event briefings, assign staff duties, and manage staffing levels to meet event needs.
  • Monitor guest experience on the floor, promptly addressing questions, requests, or adjustments.
  • Serve as the primary contact with event planners and clients before and during functions to ensure satisfaction.
  • Collaborate with kitchen, stewards, catering, and other departments to maintain service excellence.
  • Uphold safety, sanitation, and alcohol service regulations throughout all operations.
  • Manage inventory of banquet equipment, supplies, and linens; report discrepancies promptly.
  • Mentor and train banquet staff on service standards, problem resolution, and best practices.
  • Assist in other duties as assigned to keep everything running efficiently.

Qualifications

  • Minimum of 3 years of experience in banquet or event service leadership at a resort or large venue.
  • Strong supervisory and team-motivation skills in high-volume environments.
  • Exceptional organizational, communication, and guest service abilities.
  • Ability to stay calm, decisive, and solution-oriented under pressure.
  • Flexible schedule is a mustevents often include evenings, weekends, and holidays.

Physical Requirements

  • Ability to stand and walk for extended periods throughout shifts.
  • Frequent bending, kneeling, reaching, and climbing stairs across event spaces.
  • Must be capable of lifting, carrying, pushing, or pulling up to 50 lbs, e.g., trays, linens, equipment.
  • Comfortable working in dynamic environmentsconference centers, ballroom floors, banquet halls, and outdoor spaces.
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Captain Banquet • San Diego, CA, United States

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