Talent.com
DETROIT WAYNE Integrated HEALTH Network
Recipient Rights InvestigatorDETROIT WAYNE Integrated HEALTH Network • Detroit, Michigan, United States, 48202
Recipient Rights Investigator

Recipient Rights Investigator

DETROIT WAYNE Integrated HEALTH Network • Detroit, Michigan, United States, 48202
19 days ago
Job type
  • Full-time
Job description


Recipient Rights Investigator

Pay Grade:6

Under the general supervision of the Director of Recipient Rights, the Recipient Rights Investigators (RRI) work at the Detroit Wayne Integrated Health Network (DWIHN) advocating for recipients and recipient services. Employees in this classification also make recommendations for improvements to the rights protection system.


PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Receives and reviews complaints of suspected or alleged violations of the rights of recipients of services in accordance with the Michigan Mental Health Code.
  • Investigates complaints of alleged violations throughout the Network’s service delivery system.
  • Conducts interviews with recipients of services, witnesses, and employees.
  • Conducts reviews of service sites.
  • Writes comprehensive written reports of investigative findings.
  • Develops and recommends appropriate remedial action.
  • Monitors contractors within the Network’s service provision system to ensure timely implementation and documentation of remedial actions.
  • Testifies in criminal and civil litigation as the investigator and subject matter expert in issues involving violations of the rights of recipients of service.
  • Partners closely with regulatory and industry counterparts and law enforcement agencies.
  • Monitors contractors within the Network’s service delivery system for compliance with regulations, rules and policies related to recipient rights.
  • Prepares appropriate reports of the aforementioned reviews including corrective action plans for noted deficiencies.
  • Develops and maintains collaborative relationships with providers of service for the enhancement of the rights protection system.
  • Performs related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Knowledge of DWIHN policies, procedures and practices.
  • Knowledge of the DWIHN provider network and community resources.
  • Knowledge of the Michigan Mental Health Code.
  • Knowledge of MDHHS policies, rules, regulations and procedures.
  • Knowledge of Federal policies, rules, regulations and procedures as it relates to DWIHN.
  • Knowledge of compliance standards.
  • Knowledge of the Federal Confidentiality Regulations, 42 CFR, Part 2
  • Knowledge of Federal regulations regarding recipient rights.
  • Knowledge of MDHSS regulations regarding recipient rights.
  • Knowledge of DWIHN policies and procedures regarding recipient rights.
  • Knowledge of criminal and civil law.
  • Assessment skills.
  • Organizational skills.
  • Accuracy skills.
  • Analytical skills.
  • Time Management skills.
  • Report writing skills.
  • Problem Solving skills
  • Decision Making skills.
  • Critical Thinking skills.
  • Skill at meeting deadlines
  • Multitasking skills.
  • Active listening skills.
  • Skill at Cross-cultural communication.
  • Written communication skills.
  • Accuracy and detailed oriented skills
  • Computer skills (Word, Excel, Access, Power Point, Outlook, Teams)
  • Teamwork Skills.
  • Ability to communicate orally.
  • Ability to communicate in writing.
  • Ability to work effectively with others.
  • Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.
  • Judgement/Reasoning ability

REQUIRED EDUCATION:

A Bachelor’s Degree from a recognized college or university in a Human Service, Social Service, Public Health, Public Administration, Healthcare Administration, Health Management, Business Administration, Conflict Resolution, Criminal Justice or a related field.

REQUIRED EXPERIENCE:

Two (2) years of full time paid investigative work experience in human rights and/or criminal justice.

REQUIRED LICENSE(S).

A valid State of Michigan Driver’s License with a safe and acceptable driving record.

NOTE: Employees are required to have an operable vehicle available during work hours.

WORKING CONDITIONS:

Work is usually performed in an office setting but requires the employee to drive to different sites throughout Wayne County and the State of Michigan.

This description is not intended to be a complete statement of job content, rather to act as the essential functions performed. Management retains the discretion to add or change the position at any time.

Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.

The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer






PI286277873

Create a job alert for this search

Recipient Rights Investigator • Detroit, Michigan, United States, 48202

Similar jobs

Records Management Specialist

Joseph Michaels InternationalDetroit, MI, United States
Full-time

We are recruiting for a Records Management Specialist to support the Information Governance team in a law firm office in Detroit.This role is a strong fit for someone who is highly organized, detai... Show more

 • Promoted

Paid Casino Tester

ReeledgeGrosse Ile, Michigan, United States
$25.00 hourly
Full-time

Join our distributed team and help evaluate online platforms through interactive testing assignments.This is a flexible, remote opportunity with full training provided and no prior experience requi... Show more

 • Promoted

Research Grant/Contract Manager III - Cancer Clinical Research - 40 Hours - Days - Detroit

Henry Ford HospitalDetroit, MI, United States
Full-time

Research Grant Manager Cancer Clinical Trials.Under limited supervision, comprehensively manages complex grant portfolios for a functional group or team of Principal Investigators (PIs).This role ... Show more

 • Promoted

Director, Mass Torts - Disputes, Claims & Investigations

StoutDetroit, MI, United States
Full-time

At Stout, we're dedicated to exceeding expectations in all we do we call it Relentless Excellence.Both our client service and culture are second to none, stemming from our firmwide embrace of our ... Show more

 • Promoted

Security Investigations Manager - FT

MotorCity CasinoDetroit, MI, United States
Full-time

Lead, conduct, and oversee investigations into internal and external incidents, including theft, fraud, guest disputes, and regulatory violations.Develop investigative strategies, collect evidence,... Show more

 • Promoted

Records Management Specialist

Confident Search ConsultantsDetroit, MI, United States
Full-time

We are recruiting for a Records Management Specialist to support the Information Governance team in a law firm office in Detroit.This role is a strong fit for someone who is highly organized, detai... Show more

 • Promoted

Trial Attorney (Remote - Michigan)

AllstateDetroit, MI, United States
Remote
Full-time

Trial AttorneyJoin the legal frontline and champion the defense for both the insured and the Company! As a Trial Attorney, you'll handle bodily injury, property damage lawsuits, and more, with thri... Show more

 • Promoted

Casino Tools Reviewer- work-from-home

ReeledgeGrosse Ile, Michigan, United States
$25.00 hourly
Remote
Full-time

Join our distributed team and help evaluate online platforms through interactive testing assignments.This is a flexible, remote opportunity with full training provided and no prior experience requi... Show more

 • Promoted

Recipient Rights Advocate

StoneCrest CenterDetroit, MI, United States
Full-time

PURPOSE STATEMENT:Support patient rights efforts through educating patients and families, guiding complaint/grievance processes and reporting unresolved issues to patient safety to appropriate staf... Show more

 • Promoted

Healthcare Fraud Investigator

Contact Government ServicesDetroit, MI, United States
Full-time

Employment Type: Full-Time, Mid-Level.CGS is seeking a Healthcare Fraud Investigator to provide legal support for a large government project in Nashville, TN.The candidate must take the initiative ... Show more

 • Promoted

Field Adjuster - Detroit, MI (Local Only)

Universal PropertyDetroit, MI, United States
Full-time

The primary duties of a field adjuster are to inspect the loss and prepare documents detailing the claim.Communicate with desk examiners, insureds, attorneys, and other experts to gather informatio... Show more

 • Promoted

Asset Protection Investigator

Saks Fifth AvenueTroy, MI, United States
Full-time

Assist Protection AssociateSalary Range $20.Who We Are:Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and i... Show more

 • Promoted

Records Management Specialist

Welsh and AssociatesDetroit, MI, United States
Full-time

We are recruiting for a Records Management Specialist to support the Information Governance team in a law firm office in Detroit.This role is a strong fit for someone who is highly organized, detai... Show more

 • Promoted

Litigation Financial Analyst / Investigator Supporting the USAO

NavstarDetroit, MI, United States
Full-time

Description: Ruchman and Associates, Inc.RAI) is a small business with a 40-year track record in serving the Federal Government.Our cleared workforce of over 200 employees has supported Federal age... Show more

 • Promoted

Director -Indigent Defense Services

Wayne County, MichiganDetroit, MI, United States
Full-time

Director - Indigent Defense Services.Wayne County's Indigent Defense Services Department (IDSD) is comprised of dedicated professionals committed to excellence in trial-level criminal defense repre... Show more

 • Promoted

ParaLegal $23/hr Available

TradeJobsWorkforce48306 Rochester Hills, MI, US
$23.00 hourly
Full-time

Assists attorneys with the handling of all aspects of litigation including, but not limited to, preparing discovery responses, meeting with staff to obtain necessary information and/or documents; p... Show more

 • Promoted

Appeals & Grievance Analyst (Hybrid - Troy, MI) - Health Alliance Plan

Henry Ford Health SystemTroy, MI, United States
Full-time

Business (Non-Clinical)Responsible for the prompt and thorough investigation of medical and pharmacy member appeals and grievances for Health Alliance Plan's (HAP's):Commercial, Medicare Advantage,... Show more

 • Promoted

Casino Tools Reviewer

ReeledgeGrosse Ile, Michigan, United States
$25.00 hourly
Full-time

Join our distributed team and help evaluate online platforms through interactive testing assignments.This is a flexible, remote opportunity with full training provided and no prior experience requi... Show more