Account Manager
Amazon Freight is seeking a results-driven, entrepreneurial, and analytical Business Developer to join our team. The ideal candidate thrives on building from zero-to-one, launching new business lines from inception, and has a track record of driving revenue generation with mid-market and enterprise customers. You will own end-to-end deal execution: negotiating terms, structuring agreements, and closing with external shippers. Inside Amazon, you will operate cross-functionally across legal, product, engineering, marketing, operations, and customer experience to remove friction and deliver an exceptional shipper experience.
The ideal candidate brings strong quantitative rigor and relationship-building skills, and operates in a high-velocity, ambiguous environment. You will engage with senior Amazon leaders and C-suite stakeholders at major shippers to deepen strategic partnerships. You are as comfortable shaping long-term strategy as you are executing on the groundrolling up your sleeves to build, test, and iterate. You have demonstrated the ability to architect customized logistics solutions, drive operational excellence, standardize scalable processes, and negotiate high-impact agreements.
Key job responsibilities include partnering with sellers, third-party logistics providers (3PLs), and Freight Forwarders shipping inbound to Amazon to identify unmet needs and deliver solutions that drive adoption. You will build, maintain, and advance a pipeline of opportunities; provide key metrics, regular forecasts, and progress against revenue targets. You will identify and capture revenue growth, product adoption, and market segment share across assigned accounts. You will manage a portfolio of accounts concurrently and strategically, ensuring high customer satisfaction and long-term retention. You will negotiate contract terms with shippers, structuring agreements that balance customer value with business objectives. You will build strong working relationships with shippers, suppliers, 3PLs, and internal cross-functional peers. You will engage internal and external stakeholders to surface opportunities that improve performance, service levels, and shipper experience. You will earn trust with customers by understanding their business and recommending tailored product solutions. You will measure performance, conduct root-cause analysis, and connect findings to specific improvement actions. You will assess program risks, anticipate challenges, and provide escalation management when necessary. You will meet or exceed targets for customer acquisition, feature adoption, and revenue generation.
Key functions include prospecting, identifying, and qualifying new opportunities through cold calling, email outreach, and strategic networking. You will engage and present to prospects via in-person meetings and web-based tools to communicate value propositions. You will operate independently in a high-pressure, fast-moving, and often ambiguous environment with strong written and verbal communication skills.
A day in the life will start with reviewing pipeline metrics and prioritizing outreach to prospective shippers. Mornings may include cold calls, discovery meetings with 3PLs, or presenting Amazon Freight's value proposition via web demos. Afternoons shift to internal collaborationworking with operations, product, and legal teams to unblock deals or solve shipper pain points. You will negotiate contract terms, analyze lane-level data to build compelling proposals, and track progress against weekly launch and revenue goals. No two days look the same; you'll balance strategic account planning with hands-on execution in a fast-moving environment.
About the team, Amazon Freight Inbound Sales is responsible for growing the shipper base that moves freight into Amazon's fulfillment network. We partner with sellers, 3PLs, and freight forwarders to deliver reliable, cost-effective transportation solutions. Our team operates with a startup mentality inside Amazonmoving fast, testing new approaches, and obsessing over the shipper experience. We value ownership, data-driven decision-making, and a bias for action. Whether you're closing your first deal or architecting a multi-lane contract, you'll have the autonomy and support to make meaningful impact from day one.