Talent.com
Ladgov Corporation
Telephone Operator / Switchboard OperatorLadgov Corporation • San Francisco, CA, US
Telephone Operator / Switchboard Operator

Telephone Operator / Switchboard Operator

Ladgov Corporation • San Francisco, CA, US
20 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Position Overview Viakorp Corporation is seeking professional and customer-focused Telephone Operators / Switchboard Operators to support the San Francisco VA Health Care System .

This position serves as the first point of contact for patients, visitors, medical staff, and emergency personnel by providing prompt, courteous, and accurate telephone services.

Operators are responsible for routing calls, handling emergency communications, operating paging systems, and ensuring uninterrupted communications for a major healthcare facility operating 24/7.

This is an on-site position supporting a federal healthcare facility where professionalism, confidentiality, and reliability are essential.

Work Schedule This position supports 24/7 operations .

Coverage includes:

  • Monday – Friday: 7:00 PM – 7:00 AM Weekends (Saturday & Sunday): 24-hour coverage Federal Holidays: 24-hour coverage Schedules may include: Overnight shifts Weekend shifts Holiday shifts Key Responsibilities Answer incoming telephone calls promptly and professionally.
  • Route calls to the appropriate departments, clinics, and personnel.
  • Operate computerized telephone and switchboard systems.
  • Use overhead paging, radio, and emergency communication systems.
  • Respond appropriately to emergency situations, alarms, disaster notifications, and code calls.
  • Maintain accurate call logs and incident documentation.
  • Report telephone or communication equipment issues.
  • Assist callers with placing outgoing calls when needed.
  • Follow established procedures for emergency communications and security events.
  • Maintain patient privacy and confidentiality at all times.
  • Provide courteous customer service to patients, visitors, and medical staff.
  • Work effectively during high call volumes while maintaining accuracy.
  • Minimum Qualifications High school diploma or equivalent.
  • Previous experience as a telephone operator, switchboard operator, call center representative, receptionist, dispatcher, or customer service representative preferred.
  • Excellent verbal communication and active listening skills.
  • Strong computer and data entry skills.
  • Ability to multitask in a fast-paced environment.
  • Professional telephone etiquette.
  • Ability to remain calm during emergencies.
  • Dependable attendance and punctuality.
  • Ability to pass required federal background screening and credentialing.

Required Skills Exceptional customer service Professional communication Attention to detail Problem-solving Time management Teamwork Confidentiality and discretion Ability to prioritize multiple tasks simultaneously Benefits Viakorp offers eligible employees:

  • Competitive pay Health, dental, and vision insurance Paid time off Paid federal holidays (as applicable) Professional training Career growth opportunities Supportive team environment Powered by JazzHR
Create a job alert for this search

Telephone Operator / Switchboard Operator • San Francisco, CA, US

Similar jobs

Senior Helpers: Operator

Leap BrandsSan Francisco, CA, United States
Full-time

We're seeking a highly driven and operationally skilled Multi-Unit Operator to oversee multiple home services locations or territories.This leader will be responsible for driving revenue growth, ma... Show more

 • Promoted

Talent Operator (MBB)

Product PulseSan Francisco, California, US
$80,000.00–$110,000.00 yearly
Full-time

As a Talent Operator, you are the engine of our marketplace.You will run full-cycle recruiting for our partners while actively stress-testing Contrario’s internal AI and tooling.You’ll be on the fr... Show more

Remote Over-the-phone Interpreter (Spanish, Mandarin, and other languages)

Accent on LanguagesBerkeley, CA, United States
Remote
Full-time

Accent on Languages is looking for a highly qualified Over-the-Phone Interpreter to work remotely within the United States under a Federal Government contract.Company Introduction :Accent on Langua... Show more

 • Promoted

Founding Agentic GTM Operator

RhythmsSan Francisco, CA, United States
Full-time

Rhythms is building the AI that helps you run your business autonomously.Founded by the team behind Ally.Microsoft), backed by GreenOaks, Madrona, and Accelearning GeekWire's Deal of the Year and r... Show more

 • Promoted

General Application

4dx VenturesMenlo Park, CA, United States
Full-time

At Aether Biomachines, we're building at the frontier of biology and engineering.Our mission is to develop transformative technologies that expand what's possible in medicine, research, and human h... Show more

 • Promoted

Exponent - Share your Information with us!

ExponentMenlo Park, CA, United States
Full-time

We hope you enjoyed learning more about Exponent during a recent interaction with us! Please only apply via this page if you were prompted to do so by a member of the Exponent team.This is not an a... Show more

 • Promoted

Job title:OPERATOR TERMINAL

Cemex Operaciones Mexico SA de CVEl Sobrante, CA, United States
Full-time

Operator TerminalREADY TO BUILD A BETTER FUTURE WITH US?Cemex is a leader in the building materials industry, known for our innovation, quality, and sustainability.With over a century of expertise,... Show more

 • Promoted

Customer Service Representative / Dispatcher

American Leak Detection of Greater AtlantaPinole, CA, United States
Full-time

Customer Service Representative / SchedulerJoin our team! Our rapidly growing company is waiting for you to join our team as a Customer Service Representative / Scheduler.This is a Full-Time, Year-... Show more

 • Promoted

Teleoperations Lead

Watney Robotics IncSan Francisco, CA, United States
Full-time

The Teleoperations Lead role is the first of its kind.You'll be responsible for teaching our robot how to perfectly execute a task by leveraging our broad network of robot pilots.You'll work with o... Show more

 • Promoted

Field Enablement, Principal

SnowflakeMenlo Park, CA, United States
Full-time

Field Enablement Business Partner.Snowflake is seeking a Field Enablement Business Partner to serve as the Chief Activation Officer for both our Account Executive and Customer Experience organizati... Show more

 • Promoted

On Call - IT Field Technician - Oakland, CA

Geeks On SiteOakland, CA, United States
Full-time

On-Call It Field Technician Pc, Mac, Pos And Tv MountingLocation:Multiple U.Cities (Local, Onsite Support) Job Type:Independent Contractor (1099) Pay:$35 hour (on-site) Schedule:Flexible You accept... Show more

 • Promoted

Senior Software Engineer, Voice Agent

DecagonSan Francisco, CA, United States
Full-time

Senior Software Engineer Focused On Voice AgentAs a Senior Software Engineer focused on Voice Agent, you will design and improve the systems that power Decagon's live voice agents.You will work acr... Show more

 • Promoted

GTM Operator

MeticulousSan Francisco, CA, United States
Full-time

You will be the first GTM Operator hire working directly under the Chief of Staff and CEO to do whatever it takes to increase revenue.You will work on growth projects across sales, revops, marketin... Show more

 • Promoted

Government Ops

Pilgrim LabsRedwood City, CA, United States
Full-time

Pilgrim develops and deploys advanced biotechnology for defense and national security.Our primary platform, ARGUS, is a fully autonomous system for detecting biological threats in near real time, f... Show more

 • Promoted

Senior Voice Engineer

SalesforceSan Francisco, CA, United States
Full-time

Senior Voice EngineerSalesforce is the #1 AI CRM, where humans with agents drive customer success together.And innovation isn't a buzzword it's a way of life.The world of work as we know it is chan... Show more

 • Promoted

Founding Healthcare Technology Operator (Startup/Ops/Consulting Background)

Talent Search PROSan Francisco, CA, United States
Full-time

We are looking for a Founding Operator with 1-4 years of experience to join CloudCruise as the first business hire, working directly with the CEO to build and scale all non-engineering functions fr... Show more

 • Promoted

Holiday Inn San Francisco Golden Gateway - Telephone Operator

Aimbridge HospitalitySan Francisco, CA, United States
Full-time

Join Our Team as a Telephone Operator! Step into the spotlight and let your voice be the heartbeat of our hotel! As a Telephone Operator, you're not just answering calls--you're the friendly first ... Show more

 • Promoted

Talent Operator

Career LaunchSan Francisco, CA, USA
Remote
Full-time
Quick Apply

Career Launch is hiring for this role and related opportunities.Career Launch is hiring candidates for Talent Operator roles and similar opportunities with fast-moving teams.This is a remote-friend... Show more