IT Systems Analyst

Job Description

Position is responsible for performing a variety of assignments associated with systems administration and management, including installing, configuring, monitoring and controlling computing environments. Perform IT system administration (Windows) including performance tuning, system availability, capacity planning, provisioning, and security. Deploy, configure and maintain the full capabilities of the Host Based Security System (HBSS) products to all enterprise-wide managed.

Core Responsibilities

• Systems Administration — Independently manage daily administration tasks with direct operational impact.
• OS & Software Management — Install, configure, and maintain Windows and Linux operating systems and mission essential software.
• Technical Troubleshooting — Diagnose and resolve hardware, software, and system level issues in fast paced operational environments.
• Cybersecurity Compliance — Work closely with cybersecurity teams to ensure adherence to DoD IA and security requirements.
• Account & System Setup — Configure and maintain customer furnished IT systems, user accounts, and access controls.
• User Support — Provide system operation, restoration, and configuration assistance to end users.
• Documentation — Develop and maintain operational procedures, configuration guides, and system documentation.
• Information Assurance — Apply stringent IA policies during C4ISR service delivery and mission support.
• Configuration Management — Manage system configurations and recommend upgrades to ADP equipment.
• Operational Support — Participate in special projects, operational exercises, and periodic shift work.

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Roles and Duties

• Works independently to achieve day-to-day objectives with significant impact on operational results or project deliverables.
• Install operating systems and software in Windows and Linux environments.
• Troubleshoot hardware and software issues.
• Coordinate with security personnel to maintain system security compliance.
• Deploy, setup, and maintain customer-furnished computer systems.
• Set up, administer, and service accounts across multiple networks and client environments.
• Provide service to end-users for operation, restoration, and configuration of information systems.
• Troubleshoot system and software problems.
• Establish and update procedures and documentation.
• Ensure rigorous application of information security and assurance policies in the delivery of C4ISR services.
• Perform configuration management and provide ADP equipment upgrade recommendations.
• Participate in special projects, as required.

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Required Skills

• Master’s degree with 10+ years or Bachelor’s degree with 15+ years of experience
• 5 years of experience in system administration of Windows and Linux
• DoD 8570 IAT Level II Compliant (Security +)
• Experience supporting Air Force ISR operations
• Experience using relevant AF systems and databases

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Desired Skills

• AWS Solution Architect Course
• Experience with Air Force ISR units
• Net+, Server+

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About A2 Federal

A2 Federal is dedicated to augmenting the United States' national security efforts, domestically and abroad. We specialize in intelligence, language, and information technology/cyber services to support the Department of Defense, the Intelligence Community, and other agencies across the federal government.