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Mercor
Remote Retail Banking Expert - AI Trainer ($60-$70 per hour)Mercor • Concord, California, US
Remote Retail Banking Expert - AI Trainer ($60-$70 per hour)

Remote Retail Banking Expert - AI Trainer ($60-$70 per hour)

Mercor • Concord, California, US
13 days ago
Salary
$60.00 hourly
Job type
  • Full-time
  • Remote
Job description
  • Role Overview - Mercor is seeking senior retail banking professionals to build evaluation tasks for AI systems operating in Fortune 500 enterprise consumer banking contexts. - The workflows are calibrated to the customer volume, regulatory complexity, and operational stakes of Fortune 500 and large national retail banks. - Contributors design enterprise retail banking scenarios, draft reference outputs, and write rubrics that capture how senior F500 retail banking operators think. Key Responsibilities - Construct enterprise retail banking scenarios spanning large-scale deposit and lending operations, multi-stakeholder branch network decisions, and complex regulatory examination or compliance review cycles. - Build tasks across F500 consumer lending (mortgage, auto, personal), branch and digital banking operations, credit risk and underwriting, fraud prevention, and customer experience / retention strategy. - Develop retail banking operations scenarios involving tools such as core banking platforms (FIS, Fiserv, Temenos), loan origination systems (LOS), CRM platforms, and fraud detection / AML monitoring tools in F500 stacks. - Apply enterprise retail banking frameworks (credit risk scoring models, CFPB / regulatory compliance standards, omnichannel service design, KYC / AML protocols) and produce reference lending policies, risk assessments, and executive-level operational narratives. - Author rubrics that distinguish authentic enterprise retail banking judgment from generic textbook or licensing-exam-level recall. Ideal Qualifications - 5+ years working in consumer lending, branch operations, credit risk, or compliance at a Fortune 500 retail bank (JPMorgan Chase, Bank of America, Wells Fargo, Citi, U.S. Bank). - Direct ownership of F500-scale lending portfolios, branch / digital banking operations, or regulatory compliance programs. - Fluency in enterprise retail banking tooling and frameworks, plus understanding of how F500 regulatory examinations (OCC, CFPB, FDIC), KYC / AML compliance, and credit risk governance actually work. - Prior rubric, banking-training curriculum, or policy / risk documentation authorship is a plus.
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Remote Retail Banking Expert - AI Trainer ($60-$70 per hour) • Concord, California, US

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