Senior Business Analyst – SQL, Tableau & Cruise Operations

Senior Business Analyst – SQL, Tableau & Cruise Operations

Join the Global Leader in Cruise Ship Art Experiences

Founded in 1969, Park West Gallery is the world's largest art dealer at sea, bringing fine art experiences to millions of guests aboard more than 100 luxury cruise ships worldwide. Through partnerships with the world's leading cruise lines, we combine entertainment, education, and retail to create unforgettable guest experiences.

We are seeking an experienced Senior Business Analyst who is passionate about using data to drive business decisions. This role partners directly with executive leadership to transform operational, financial, and commercial data into actionable insights that improve revenue, operational efficiency, staffing strategy, inventory performance, and guest engagement across our global cruise operations.

If you thrive on solving complex business challenges, building executive dashboards, and influencing strategic decisions, we invite you to join our team.

What You'll Do

• Partner with executive leadership to provide data-driven recommendations that improve business performance.
• Develop and maintain executive dashboards using Tableau and Power BI.
• Write advanced SQL queries to extract, validate, and analyze data from multiple systems.
• Analyze revenue, staffing, inventory, promotions, guest engagement, and operational KPIs across more than 100 cruise ships.
• Build forecasting models and performance scorecards that support strategic planning.
• Monitor financial performance, budgets, and revenue trends while identifying opportunities for growth.
• Partner cross-functionally with Operations, Finance, Recruiting, Inventory, and Cruise Line Relations to support key business initiatives.
• Automate recurring reporting and improve analytical processes through data-driven solutions.
• Present complex findings to executive leadership in a clear and actionable manner.
• Recommend operational improvements based on data analysis and business trends.

Required Qualifications

• Bachelor's degree in Business, Analytics, Finance, Economics, Computer Science, Information Systems, Mathematics, Statistics, or a related field.
• 5+ years of experience in Business Analysis, Business Intelligence, Data Analytics, Commercial Analytics, or a related analytical role.
• Advanced SQL skills with experience writing complex queries.
• Advanced Tableau and/or Power BI experience.
• Advanced Microsoft Excel and Google Sheets skills, including Pivot Tables, complex formulas, and data analysis.
• Experience developing executive dashboards using Tableau and/or Power BI.
• Strong analytical, financial modeling, and problem-solving skills.
• Excellent written, verbal, and presentation skills.
• Proven ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Experience in the cruise, hospitality, travel, retail, or other multi-unit operational industries.
• Experience supporting executive leadership with strategic reporting and business insights.
• Knowledge of forecasting, budgeting, revenue optimization, and operational performance metrics.
• Experience with data modeling and reporting automation.

What Success Looks Like

In this role, you will:

• Deliver timely, accurate, and meaningful executive reporting.
• Identify opportunities to improve revenue and operational performance.
• Develop scalable dashboards and automated reporting solutions.
• Translate complex data into actionable business recommendations.
• Become a trusted analytical partner to senior leadership.

Compensation & Benefits

• Competitive Salary
• Paid Time Off
• Paid Holidays
• Hybrid Work Environment
• Access to a comprehensive voluntary benefits marketplace, including Medical, Dental, and Vision coverage
• Professional Development and Career Growth Opportunities

Benefit offerings are subject to eligibility requirements and company policies.

Please note: Candidates must currently reside within a reasonable commuting distance of our Miami Lakes, FL office. Relocation assistance is not available for this position.

About Park West Gallery

Founded in 1969 by Albert Scaglione, Park West Gallery has introduced more than two million collectors to the world of fine art through its galleries and cruise ship partnerships around the globe.

Our mission is to create an educational, entertaining, and welcoming environment that ignites a passion for art while delivering an exceptional collecting experience. We proudly support renowned artists, foster innovation, and maintain the highest standards of professionalism across every aspect of our business.

Why Join Park West Gallery?

This is more than a traditional Business Analyst role. You'll have the opportunity to work directly with executive leadership, influence strategic decisions, and drive operational performance across a unique global business operating aboard more than 100 cruise ships worldwide.

If you're looking for a role where your analysis directly impacts business strategy, revenue growth, and operational excellence, we'd love to hear from you.