Senior Business Analyst - Healthcare

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As a Senior Business Analyst - Healthcare at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

Play a critical part in ensuring Gainwell is meeting our clients’ objectives in important areas.

• Help coordinate a business analyst team’s duties and activities on IT projects and nurture newer team members by providing guidance and support.
• Be a knowledgeable bridge between clients, project managers and technical staff to define, document and share business requirements and expected impact.
• Work with clients to develop business specifications at the start of technical projects.
• Demonstrate a strong understanding of the Software Development Life Cycle (SDLC) and how business requirements align across the full project lifecycle, from requirements gathering through implementation and support.
• Analyze, plan, design, document, and recommend improvements to business processes that support clients' technology goals.
• Partner with technical teams and stakeholders to support healthcare and Medicaid claims processing initiatives and related system enhancements.
• Help verify that all requirements have been met by approving and validating test results.
• Exercise your ability to use analytical and relational database software such as Excel or SQL to quantify the anticipated impact of work.

What we're looking for

• 6+ years of experience in a Business Analyst role, including 3+ years supporting Medicaid, Medicare, and/or Medicaid Claims programs preferred.
• Strong analytical and business process re-engineering skills.
• Proven ability to translate business needs into actionable requirements and communicate effectively with clients, business leaders, and technical teams.
• Experience leading requirements gathering sessions, documenting business processes, and validating solutions through testing and stakeholder review.
• Demonstrated leadership skills with the ability to mentor team members and influence project outcomes.

Technical & Systems Knowledge

• Strong understanding of the Software Development Life Cycle (SDLC) and how business requirements align across the full project lifecycle from planning through implementation and production support.
• Knowledge of software development concepts including configuration, development, integrations, and batch processing.
• Advanced proficiency with Microsoft Excel, SQL, and requirements management tools such as ALM.
• Experience working within enterprise applications and workflow platforms; ServiceNow experience preferred.
• Ability to collaborate effectively with technical teams to support system enhancements, implementations, and healthcare claims processing solutions.

What you should expect in this role

• Fully remote options from Contiguous US locations only
• Video cameras must be used during all interviews, as well as during the initial week of orientation
• The deadline to submit applications for this posting has been extended until a suitable candidate is selected

#LI-HC1

The pay range for this position is $69,400.00 - $99,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.