Early Intervention (EI) Data System Technical Assistance Coordinator

Job Title

Data Management IV

Job Description

This position related to the EI Data System, which provides data that is used by management and external stakeholders to: meet Federal reporting requirements that are used to rate the EI program; identify support needed by EI Brokers; ensure families know their rights related to early intervention and can convey their level of satisfaction through the collection of data; and work with EI Unit staff to provide data and information that guides the overall program work. Management has delegated this position as the staff authority over data entry, billing data and invoicing, end-user training, and system debugging.

Responsible for training direct service providers on billing and providing expertise in the data system invoicing process, and trains and provides technical assistance to EI Brokers, Evaluation Entities, and direct service providers who are responsible for entering invoice data, which ensures payments each month.

This position administers training support and technical assistance for the EI Unit in the areas of data compliance, local EI staff competencies, and other quality assurance initiatives. The position facilitates monthly follow-up on data corrections and serves as the first-level contact for EI Brokers to provide technical assistance and guidance regarding access, data entry training, access to training materials, interpreting error messages, and addressing billing questions.

The position coordinates the testing of enhancements and hotfixes across multiple environments in the EI Data System. The position develops documentation and communication of scheduled data system releases, hosts office hours, and develops and updates user guides to post in the EI Unit's Knowledge Management system

Additional position duties include, but are not limited to:

• The position uses knowledge of the EI program to ensure that data entered into the system is accurate, reflecting the program's performance.
• Provides directions to EI Broker staff on the use of the EI Data System in entering Part C Indicator data to ensure accurate data is available for program monitoring activities.
• Provides directions to EI Broker staff and direct service providers on the use of the EI Data System related to entering invoicing.
• Meets regularly with the Intake Supervisor and Evaluations Administrator to review program data entry and workflow, and identify areas for programmatic technical assistance
• Responsible for teaching EI Broker staff how to access and use reports and dashboards for case management of children enrolled in the EI program.
• Collaborates with EI Unit staff and EI Brokers to determine needed reports and works with the Data Reporting Analyst to create additional reports available to end users and, from the user interface perspective to ensure accurate data entry, and trains staff on how to run available reports.
• Provides expert knowledge for EI Brokers entering child information into the data system in accordance with Part C of IDEA requirements.
• Collaborates with the EI Part C Program Administrator as the primary point of contact for Federal Part C Indicators, ensuring 100% timely and accurate data entry.
• Ensures program data accuracy for federal reporting, monitoring, and external partners for compliance with the Data Sharing Agreement and Memorandum of Understanding requirements.
• Ensures data is shared with the CO Department of Education as outlined in the CDEC/CDE Transition Memorandum of Understanding.
• Delivers initial training and technical assistance to EI Brokers, Evaluation Entities, and internal EI Care Navigation staff as needed.
• Through conference calls, webinars, on-site targeted training, and technical assistance activities, works with EI Broker staff and Evaluation Entities to ensure timely, accurate, and reliable data.
• Responsible for teaching EI Broker staff how to access and use reports and dashboards for case management of children enrolled in the EI program.
• Through conference calls, webinars, on-site targeted training, and technical assistance activities, works with EI Broker staff and Evaluation Entities to ensure timely, accurate, and reliable data.
• Other duties as assigned

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

MINIMUM QUALIFICATIONS :

Experience Only: Seven (7) years of relevant experience in an occupation related to early childhood intervention, human services, social work, data management, or another related field. Must possess three (3) years of professional experience specialized in data management or billing. OR, Education and Experience : A combination of related education and/or relevant experience in an occupation related to early childhood intervention, human services, social work, data management, or another related field totaling seven (7) years. Specialized Experience: Must possess three (3) years of professional experience specialized in data management or billing. Please note: The required experience must be substantiated within the work experience section of your application and in the supplemental questions. Your resume will not be reviewed to determine if you meet the minimum qualifications; only the work experience section and supplemental questions of your application will be reviewed to determine this. "See Resume" statements on the application will not be accepted. In addition, part-time work will be prorated.

Substitutions: Additional related experience may substitute for the education on a year-for-year basis. Additional appropriate education in a related field may substitute for the experience requirement on a year-for-year basis.

DEFINITION OF PROFESSIONAL EXPERIENCE : Work that involves exercising discretion, analytical skill, judgment, and personal accountability, and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore, extend, and use additional discoveries, interpretations, and application and to improve data, materials, equipment, applications and methods.

Preferred Qualifications:

• State of Colorado experience related to the duties of this position
• Experience with entering data into Salesforce or similar data system
• Excellent written and verbal skills
• Experience with the Early Intervention Part C program, a.k.a. Early Intervention Colorado.
• Proven editing abilities in composing, editing, and reviewing documents
• Ability to take initiative and make independent decisions

Highly Desired

• Experience with Google Meet, Zoom, Teams, or other web-based platforms for meetings
• Proven editing abilities in composing, editing, and reviewing memos and documents
• Experience with Google Suite, specifically Google Sheets
• Experience working in a team environment

Conditions of Employment:

• Applicants must pass a thorough background check prior to employment.
• Employees who have been disciplined, terminated, resigned in lieu of disciplinary termination, or negotiated their termination from the State of Colorado must disclose this information on the application.
• Occasional travel (up to 10%) is required. This may include overnight stays and the ability to travel in various weather or environmental conditions.

APPEAL RIGHTS:

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ( dpa_state.personnelboard@state.co.us ), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.