Change Management Consultant

Change Management Consultant

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

As a Change Management Consultant, you will play a critical role within the change management team, supporting key SPPD priorities, large-scale transformation initiatives, and demand-driven planning efforts. This role focuses on enabling the successful execution of complex initiatives such as order management and operational process changes, ensuring stakeholders are prepared, aligned and ready to adopt change.

You will operate as a strategic advisor to business partners and process owners, helping them define and execute effective change strategies rather than solely delivering tactical outputs. The role centers on shaping communication strategies, learning approaches and adoption plans that help teams navigate change successfully and deliver business outcomes.

What you will do:

• Partner with process owners, program leaders and stakeholders to support large transformation initiatives tied to SPPD priorities and operational improvements.
• Conduct change impact assessments and stakeholder analysis to understand audiences, risks and readiness for change.
• Develop and guide the execution of strategic change plans, including communication, engagement, and learning strategies.
• Act as a consultant in meetings and working sessions, advising leaders on the most effective ways to communicate and activate change with their audiences.
• Translate complex change initiatives into clear, audience-focused messaging and learning strategies that drive understanding and adoption.
• Support demand-driven planning and execution by aligning change activities to program milestones and business needs.
• Enable stakeholders to successfully lead change by providing coaching, tools and structured frameworks.
• Monitor adoption and effectiveness of changes, identify resistance points and refine strategies to accelerate outcomes.

Success in this role will be measured by the ability to increase stakeholder readiness, improve adoption of process and system changes, strengthen leader communication and use feedback and adoption insights to adjust change strategies over time.

What skills will you have:

• Organizational Change Management: Knowledge of techniques to successfully effect change and manage transitions across organization-wide initiatives. This includes enabling the adoption of large-scale SPPD priorities, implementing order management changes, and advancing demand-driven planning initiatives, while helping process owners translate strategy into execution plans.
• Communicating for Impact: Ability to develop and deliver audience-specific communication strategies, ensuring clarity, understanding, and alignment across diverse stakeholder groups. Focus includes guiding leaders on how to communicate change effectively and tailoring messaging for business audiences.
• Relationship Management: Ability to establish and maintain strong partnerships with process owners, stakeholders, and cross-functional teams. This includes serving as a trusted advisor during meetings and consultations to support change planning and execution.
• Planning and Organizing: Ability to structure, prioritize and manage multiple concurrent change initiatives. This includes aligning change plans to demand-driven program timelines, developing contingency plans and ensuring execution stays on track.
• Conflict Management: Ability to anticipate and resolve resistance to change, mediate stakeholder concerns and turn conflicting viewpoints into productive outcomes that support transformation initiatives.
• Influencing: Ability to guide decision-making by presenting compelling ideas, facilitating discussions, and helping stakeholders align on communication, learning and change strategies.
• Data Gathering & Analysis: Ability to collect, synthesize, and interpret data related to change impacts, stakeholder readiness and adoption, using insights to refine communication and change strategies.

Top candidates will also have:

• Degree or equivalent experience desired.
• Experience supporting enterprise transformation, strategic initiatives, or operational changes (e.g., order management)
• Background in change management, strategic communications, stakeholder engagement and/or learning development
• Experience working in consultative roles supporting process owners or business leaders
• Demonstrated ability to shift from tactical execution to strategic advisory work
• Experience in demand-driven or program-based environments with multiple concurrent initiatives

Additional information:

• Location: This position is based in Peoria, IL and requires on-site work five days a week.
• Relocation: Relocation assistance is not available for this position.
• Travel: This position may require 5-10% travel.
• Sponsorship: Sponsorship is not available.

Summary Pay Range:

$128,470.00 - $192,710.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

* These benefits also apply to part-time employees