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Express Employment Professionals - Norman
Client Support & Application Processing Associate (Remote)Express Employment Professionals - Norman • Norman, OK, US
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Client Support & Application Processing Associate (Remote)

Client Support & Application Processing Associate (Remote)

Express Employment Professionals - Norman • Norman, OK, US
21 days ago
Job type
  • Full-time
  • Remote
Job description

Join Our Team

If you’re energized by helping people navigate assistance programs and you enjoy phone-based work, this role is for you. We’re looking for a Client Support & Application Processing Associate who thrives in a structured, service-driven environment.

Training & Work Location

  • Mandatory on-site training in Noble, OK at a facility: initial 6 weeks (training is not remote)
  • Depending on program needs, on-site training may extend up to 3–6 months
  • Position functions remotely after required training

Pay, Hours, and Terms

  • Hourly Rate: $16.00
  • Schedule: Monday–Friday, 10:00 a.m.–7:00 p.m.
  • Availability Window: Must be available between 7:00 a.m.–7:00 p.m.
  • Contract: Indefinite

What You’ll Do

  • Manage inbound calls from a queue to guide clients through assistance applications
  • Process applications end-to-end; make outbound calls to gather missing information
  • Explain program guidelines and provide basic technical support to customers
  • Document actions, follow-ups, and results in information systems
  • Handle sensitive data across multiple databases with strict confidentiality

What You Bring

  • High school diploma/GED or equivalent education and job-related experience
  • 6–12 months of experience in customer service, education, technical assistance, social services, or office administration
  • Typing proficiency of 35 words per minute with confident computer navigation
  • Comfort communicating by phone for most of the workday
  • Commitment to complete required on-site training in Noble, OK

Skill Focus

  • Customer Service
  • Basic Computer Skills

Apply Today

Send your resume to payroll_a72@expresspros.com

Express Employment Professionals, 2424 Springer Dr. Ste. 103, Norman, OK 73069

Call us at (405) 366-6060 for more information

Create a job alert for this search

Client Support & Application Processing Associate (Remote) • Norman, OK, US

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