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Kaiser Permanente
Department TechnicianKaiser Permanente • Honolulu, HI, Onsite, Call-in/On-Call, Variable
No longer accepting applications
Department Technician

Department Technician

Kaiser Permanente • Honolulu, HI, Onsite, Call-in/On-Call, Variable
18 days ago
Job type
  • Full-time
Job description
Job Summary:
Under indirect supervision, performs patient assistance, technical, and clerical activities; provides direct patient care by assisting with preoperative admission process and postoperative discharge process; communicates with patients and family regarding surgical start time, delays, admission, and discharge activities and other educational information as appropriate; works cooperatively with staff and other departments in maintaining pre and post operative standards of nursing care.

Essential Responsibilities:

  • Facilitates admission of patient of preoperative preparation; receives patient; secures belongings; admits to appropriate bed space.

  • Reviews patient orders and routine pre- and/or post-operative requirements; determines resources and key processes for facilitating diagnostic testing, transfer and equipment needs.

  • Informs Operating Room Services of patients arrival; coordinates patient preparation times and notifies patients of change in surgery report time according to daily work schedule and progress of operating room.

  • Performs and assists with specific tests and procedures (e.g., 12 lead EKG, blood glucose via meter, shave prep, application of various monitoring and therapeutic devices).

  • Assists with activities of daily living and other physical preparations for surgery.

  • Considers age, physical/mental limitations and condition when assisting with patient care; reports pertinent observations, patient/family status to nursing staff; assures that nursing staff is aware of patient/family needs.

  • Provides information and teaching, as needed, to patients and family in friendly and courteous manner; assists in keeping patient and families comfortable and informed of surgical times, delays, etc.; provides directions or accompaniment to various hospital locations.

  • Assists with or institutes emergency measures for sudden adverse events in patients/visitors; assures that emergency patient care equipment is maintained and ready for use.

  • Assists with patient admission to Phase I Recovery by providing nursing staff with monitoring and therapeutic supplies, patient data and chart forms, as needed; assists with physical restraint to protect disoriented patients.

  • Assists with ambulating and provides appropriate nourishment during Phase II Recovery.

  • Transports patients for diagnostic tests and within Operating Room Services as needed.

  • Assists in patient discharge process; obtains patients belongings, monitoring, therapeutic and other supplies necessary for patient transport; notifies patients ride for same day discharges; facilitates pick-up of take home medications; provides instructions and information as needed; transports to appropriate location.

  • Prepares stretcher and work area for further patient care needs.

  • Utilizes universal precautions when assisting with patient care; maintains clean, safe, and well-equipped environment for patients and staff.

  • Maintains confidentiality of all patient and work-related information.

  • Ensures that patient data appropriate to specific work area is provided via patient registry.

  • Assists with preparation/maintenance of all current surgical documents.

  • Receives incoming phone calls, faxes, PTS contents, and email; relays information, as needed, to coordinate department work flow and patient care.

  • Facilitates communication of needs to other health care members and/or departments during unit/patients emergencies.

  • Organizes and updates census board.

  • Facilitates communication with other departments for appointments/bed assignments.

  • Operates computer for order entry, specific patient information, general inquiry, word processing, and electronic mail.

  • Establishes/maintains efficient ordering system; orders office and patient care supplies; sustains record of pending non-stock and stock requisitions; notifies supervisor of items received and/or problems with ordering system.

  • Receives supply order; distributes supplies to appropriate location; labels equipment as needed.

  • Picks-up, delivers, and/or returns records, supplies, equipment, x-rays, and specimens to and from other departments in clinic or hospital.

  • Picks-up and distributes unit mail and paychecks.

  • Initiates work orders for General and Biomedical Maintenance, telecommunications, and private repair companies.

  • Maintains record or work orders in progress; sends record of completed work orders to supervisor.

  • Maintains current information at nurses station (e.g., phone numbers, provider codes, on-call schedules); ensures easy access to chart forms, requisitions, department forms; deletes outdated memos from clipboard, and bulletin board.

  • Adds/deletes new/revised policies/procedures to manuals.

  • Facilitates data collection for census statistics and Quality Improvement Program.

  • Records minutes of unit meeting as assigned.

  • Supports standards of pre and post-operative nursing care.

  • Adheres to policies and procedures of organization and Surgical Services.

  • Demonstrates knowledge of emergency response, safety, and infection control policies.

  • Participates in economical utilization of supplies.

  • Maintains open channel of communication with co-workers and supervisor.

  • Handles multiple activities in calm, constructive manner.

  • Participates in unit staff meetings; collaborates with other team members to improve department performance and provide quality patient care services, and committees for improvement of care.

  • Assists in orientation, training and development of new technicians.

  • Recognizes own educational needs and seeks knowledge to increase skill and ability.

  • Demonstrates sufficient knowledge, skills, and abilities in area of specialization.

  • Demonstrates knowledge, skills, and abilities necessary to provide care and/or service appropriate to age groups served.
Basic Qualifications: Experience

  • One (1) year of experience in healthcare setting, including experience or successful completion of training program (pre-hire, post-hire, or on-the-job) in area of specialty, if applicable or equivalent related education.

Education
  • High school diploma or equivalent related experience.
License, Certification, Registration
  • Basic Life Support from American Heart Association
Additional Requirements:
  • Demonstrated knowledge of and skill in adaptability, change management, customer service, influence, interpersonal relations, oral communication, problem solving, quality management, results orientation, systems thinking, teamwork and written communication.
  • Demonstrated knowledge of and skill in word processing, spreadsheet and database PC applications.
  • Talking to co-workers, customers, outside vendors, and on the telephone.
  • Reading, writing, speaking and understanding English.
  • Training/giving and receiving instructions.
  • Mathematical ability, attention to detail (e.g., organization, prioritization, proofing), concentration, and alertness.
Preferred Qualifications:
  • Recent experience in surgical services, same-day surgery, or post-operative recovery area.
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Department Technician • Honolulu, HI, Onsite, Call-in/On-Call, Variable

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