The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
The work of this position requires ensuring the integration of IT programs and services; developing solutions to integration/interoperability issues
Designing, developing, and managing IT security systems that meet current and future business requirements, and apply or extend, enhance, or optimize the existing architecture; managing assigned projects
Communicating complex technical requirements to non-technical personnel; and preparing and presenting briefings to senior management officials on complex/controversial issues.
Such work assignments include leading IT systems development projects from design to support
Evaluating the effectiveness of installed systems and services
Information Technology Specialist (Senior Contact Center Developer ) • Detroit, MI, United States
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