Linus Health is a Boston-based digital health company focused on transforming brain health for people across the world. By advancing how we detect and address cognitive and brain disorders leveraging cutting-edge neuroscience, clinical expertise, and artificial intelligence our goal is to enable a future where people can live longer, happier, and healthier lives with better brain health.
We are seeking a Customer Experience Manager to own the day-to-day customer experience after implementation. This individual will serve as the primary point of contact for customer support, communications, and engagement, ensuring customers receive timely assistance, proactive communication, and an exceptional overall experience. This role combines customer success, customer support, communications, and operational execution to drive adoption, satisfaction, and long-term customer value.
Linus Health is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender, gender identity or expression, age, genetic information, disability or any characteristic protected by law. We believe that diversity is critical to the growth of our company and understand the importance of fostering an environment where everyone has a voice. We are also committed to providing reasonable accommodations for candidates with disabilities during the recruiting process. If you are in need of assistance due to a disability, please contact us.
Customer Experience Manager, Connected Care • Boston, MA, United States
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