Medical Assistant Coordinator
Residents in senior living communities deserve care that's coordinated, consistent, and truly follows through, and that's exactly what you'll make possible. As a Medical Assistant Coordinator at Curana Health, you'll be the operational backbone for a dedicated panel of Senior Living providers, keeping everything running smoothly so providers can focus on what they do best: caring for patients.
This isn't a background role. You'll be embedded in the care team, working on-site at senior living communities, building real relationships with residents, families, facility staff, and providers, and making a meaningful difference in how care gets delivered every day.
Essential Duties & Responsibilities
Provider & Schedule Support
You'll be your provider's go-to partner, managing daily workflows, coordinating new visits, follow-ups, and acute care, and handling day-of reprioritization so nothing falls through the cracks.
Chart Prep & Documentation
Before each visit, you'll have charts prepped, gaps reviewed, records chased down, and quality checks complete. Your thoroughness sets the provider up to walk in ready.
Care Coordination & Follow-Through
Orders, referrals, diagnostics, labs, DME, home health, hospice, and outside providers: you'll coordinate across all of it, tracking every handoff to completion and escalating anything that needs clinical eyes.
Panel & Census Management
You'll keep the panel current: admissions, discharges, consent, hospice status, DNR changes, care-team updates, all maintained accurately and consistently.
Patient & Family Communication
You'll be a steady, professional presence for patients, families, and facility partners, communicating through approved channels and making sure no one is left wondering what happens next.
Program & Quality Support
Where applicable, you'll support CCM, APCM, and quality-gap closure activities, helping move the needle on care plan compliance and program engagement.
Qualifications
- High School Diploma or GED required; associate's degree or healthcare certification a plus
- Active Medical Assistant credential (CMA, RMA, CCMA, or equivalent) preferred
- 2+ years of experience in medical assisting, care coordination, senior living, primary care, post-acute, or a related healthcare setting
- Comfort navigating EHR systems and digital tools; experience with gEHRimed, Innovaccer, or PEARL is a bonus
- Strong organizational instincts and a follow-through mindset: you notice what's missing and you fix it
- Clear, confident communication with patients, families, facility partners, and care teams
- An understanding of Medical Assistant scope and the good judgment to escalate when something needs clinical attention
- Ease working across multiple providers, facilities, and workflows without losing detail
- Willingness to travel within your assigned market to support your communities on-site