Technical Trainer

Technical Trainer - West Chester

The Production Trainer assists with the training processes locally. The role partners with the Learning & Development Manager/ Specialist and the operations team to ensure training is available for Operator/ Craft Job Certification. They will be a key contact/ primary trainer for newly hired teammates, as well as tenured teammates, from a cross-training perspective, in collaboration with site leadership.

Major Job Responsibilities:

• Assists with New Hire Orientation/ On Boarding Training and On the Job Training
• Assists with the training tracking, evaluation, and measurement of training locally
• Supports learning solution creation and content updates as needed
• Develop, build, and maintain relationships with all levels of plant personnel
• Conduct training on all shifts
• Influence others to be safety-minded
• Team member will be certified through departmental training standard, Train the Trainer and then manage the day-to-day Certification Process of teammates, in alignment with Ops L&D
• Additional duties as assigned

How you will impact WestRock:

• Improve local team performance through increasing skills and time to certification processes
• Cost eliminator driving training efficiencies across roles saving us unnecessary risk and reducing the time allotted for training

What you need to succeed:

Critical Skills/Capabilities:

• Growth and Results Oriented: Results oriented person that looks for constant ways to improve.
• Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work
• Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR's and leading people or teams. (self-awareness)
• Accountability: Holds self and others responsible for actions and results.
• Influence: Able to partner and build relationships to influence teams to work together, share best practice and develop and drive effective training for operations teams
• Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/or when to seek additional input, and drive for consensus.
• Communication: willingness to work on the floor, with all shifts, in a heavy manufacturing world to ensure we can document and teach critical work processes
• Quality: actively work to ensure quality is ensured while minimizing waste

Technical Skills:

• 1 3 years' experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred
• 2 4 years' experience in a manufacturing environment preferred
• Knowledge of Learning Management Systems preferred
• Microsoft Office Experience Preferred Word, Excel, Outlook, PowerPoint, Forms

What we offer:

• Corporate culture based on integrity, respect, accountability, and excellence.
• Comprehensive training with numerous learning and development opportunities
• An attractive salary reflecting skills, competencies, and potential.
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. The salary range for this position is $55,875.00 - $93,125.00, depending on your role, level, and location. The range listed is also the expected pay for roles in Illinois and Colorado. The benefits for this role include short-term bonus incentive, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, and paid sick leave as required by applicable state/local law, 15 days of paid vacation, and 11 days of paid holidays, subject to annual change. Your pay will be based on factors such as your skills, experience, and education. To learn more about this posting, please contact your recruiter during the hiring process. You may apply online at Smurfit Westrock External Careers and the application window is expected to close by 29-Jul-2026.