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Globe Life AIL - Lisa Russel
Customer Care Representative (Remote)Globe Life AIL - Lisa Russel • Jacksonville, FL, US
Customer Care Representative (Remote)

Customer Care Representative (Remote)

Globe Life AIL - Lisa Russel • Jacksonville, FL, US
30+ days ago
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

Remote Client Representative
  • Customer Service | Work From Home | Weekly Pay Company:

|AO | Globe Life Location: 100% Remote (United States & Canada) Help Protect Families While Building a Rewarding Remote Career Are you looking for a 100% remote career where you can make a meaningful difference while enjoying flexibility, professional growth, and unlimited earning potential?

  • AO, a proud member of the Globe Life family, is seeking motivated individuals to join our growing team as Remote Client Representatives .
  • In this role, you'll meet virtually with clients, provide outstanding customer service, explain benefit options, and help families secure the protection they need.
  • No previous insurance experience is required—we provide comprehensive virtual training, mentorship, and the tools you need to succeed.
  • Why AO?
  • For more than 70 years , Globe Life has helped protect working families across North America.
  • AO proudly serves union members, credit union members, first responders, veterans, educators, healthcare professionals, and other hardworking families by providing life, accident, and supplemental health insurance solutions.
  • Our mission remains simple:

    • Protect Every Child.
    • Serve All Working People.
    • What You'll Do Meet virtually with clients using Zoom.
    • Build relationships by understanding each client's needs.
    • Explain life and supplemental health benefit options.
    • Assist clients with enrollments and policy questions.
    • Deliver exceptional customer service throughout the process.
    • Maintain accurate client records.
    • Participate in ongoing virtual training and coaching.
    • Work independently while collaborating with a supportive remote team.
    • Qualifications Excellent communication and interpersonal skills.
    • Customer-focused mindset.
    • Comfortable using computers, Zoom, and online technology.
    • Strong organizational and time-management abilities.
    • Self-motivated and dependable.
    • Positive attitude and willingness to learn.
    • Leadership experience is a plus but not required.
    • No insurance license?
    • No problem.
    • We provide guidance throughout the licensing and onboarding process.

    What We Offer ✔ 100% Remote Work (U.S. & Canada) ✔ Flexible Schedule ✔ Weekly Pay ✔ Performance Bonuses ✔ Residual Income Opportunities ✔ Health Insurance Reimbursement (after qualification period) ✔ Company-Paid Life Insurance Benefits ✔ Leadership Development & Mentorship ✔ Ongoing Virtual Training ✔ Career Advancement Opportunities ✔ Incentive Trips & Recognition Programs Ideal Backgrounds We welcome applicants from many industries, including:

    • Customer Service Retail Hospitality Healthcare Banking Administrative Support Human Resources Teaching Military & Veterans Sales Recent College Graduates Career Changers Interview Process All interviews are conducted virtually via Zoom, allowing you to interview from the comfort of your home.
    • Start Building Your Future Today If you're ready to build a meaningful career with a company that values growth, integrity, and helping others, we'd love to meet you.
    • Apply today and discover how a remote career with AO can provide the flexibility, financial opportunity, and professional development you've been searching for.

    • AO | Globe Life Protect Families.
    • Build Your Future.
    • Work From Home.
    • Important Information About This Opportunity This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life.
    • Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

    Candidates selected to move forward should be prepared to:

    • • Be at least 18 years of age and legally eligible to work in the United States • Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace • Complete required training and participate in virtual meetings • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense No prior insurance experience is required.
    • Training, mentorship, licensing guidance, and ongoing professional development are provided.
    • This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
    • American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
    • Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
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    Customer Care Representative (Remote) • Jacksonville, FL, US

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