Treatment CoordinatorAbout UsAt Cosmetic Dentistry of Hayward, we believe dental care works best when patients feel informed, comfortable, and supported throughout their journey. Our 2-doctor, 5-operatory practice is highly team-oriented, collaborative, and fast-paced. We are passionate about delivering exceptional clinical care and clear, patient-first communication.We are hiring immediately for a dynamic Treatment Coordinator to join our growing team and act as the vital bridge between our clinical expertise and our patients' peace of mind.Position OverviewPosition Title: Treatment CoordinatorEmployment Category: Full-TimeSchedule: Monday – FridayCompensation: $22.00 – $30.00 / hour (Based on experience)Pay Type: HourlyBenefits: Competitive benefits package including health insurance, dental coverage, paid time off (PTO), and holiday pay.Why You'll Love This RoleBe the Bridge: Guide patients through complex treatment paths with clarity, helping them leave with confidence instead of confusion.Make a Measurable Impact: Help patients understand their financial options and secure third-party financing so they can achieve the healthy smiles they deserve.Thrive in a Positive Culture: Work alongside a supportive, structured, and friendly team that prioritizes both clinical precision and a warm workplace environment.Job ResponsibilitiesTreatment Presentation: Present and clearly explain comprehensive dental treatment plans (including implants, bone grafts, bridges, and crowns) with empathy and expertise.Financial Coordination: Assist patients in navigating insurance coverage, coordinate third-party financing options (e.g., CareCredit), and structure manageable payment plans.Insurance Verification: Actively verify dental insurance benefits and confidently break down breakdowns of coverage to patients.Scheduling Optimization: Coordinate and schedule advanced dental procedures to maintain smooth patient flow and meet daily practice production goals.Team Collaboration: Partner closely with our 2 doctors and the clinical team to ensure seamless handoffs, preparation, and patient follow-up care.QualificationsRequired:Experience: 1+ years of experience working as a Treatment Coordinator or Financial Coordinator in a dental office.Insurance Competency: Proven experience with insurance verification and a strong comfort level explaining complex policy limits to patients.Clinical Literacy: Solid familiarity with advanced and cosmetic dental cases (implants, crowns, bridge work, and oral surgery).Interpersonal Skills: Exceptional communication skills with a knack for building trust, calm reassurance, and long-term patient relationships.Organization: Highly detail-oriented and skilled at managing busy schedules without feeling rushed.Preferred:Proficiency with modern dental office management software (e.g., Dentrix, Open Dental, or Eaglesoft).How to ApplyIf you are a motivated dental professional ready to take your career to the next level with a patient-focused team that truly cares, we want to hear from you! Apply today for immediate consideration.
Dental Treatment Coordinator - Cosmetic Dentistry of Hayward • Hayward, CA, USA
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