At Nebraska Furniture Mart (NFM), we've been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today's Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreamsand a culture that encourages volunteering and serving our communities.
Pay Range: $69,395 – 86,050 annually (Plus Incentive) Job Description: Your Piece of the Puzzle NFM's Sales Manager is responsible for managing and developing the performance of the sales staff. Their goal is to ensure that the customer sales survey and key results are met. Evenings and weekends are required. Job Duties: A Day in the Life Recruit: Interview and hire sales staff to meet designated staffing levels Manage: Conduct performance reviews, weekly department meetings, monthly one-on-ones and create staff schedules to meet customer needs Observe: Monitor sales staff and provide feedback, recognition and coaching to ensure they're meeting sales performance measures Coach: Train sales staff on product knowledge and selling skills Improve: Actively work on process improvements and attend/participate in all scheduled training events Resolve: Assist sales staff with merchandise questions and issues with external customers Maintain: Uphold the mission and critical measures of the department, control expenses, turnover and complete staff paperwork accurately and timely Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that's what we love. Qualifications: Can You Check These Boxes? Bachelor's degree in business, sales/marketing, related area or equivalent experience 3 years of supervisory or management experience 2 years of sales experience (retail sales experience in a true selling environment is preferred) Experience as an NFM shadow trainer preferred. Product knowledge is preferred PC experience with Microsoft Office proficiency is preferred Ability to train, coach and develop staff. Excellent communication, customer service and interpersonal skills. Excellent negotiation skills. Decision making, problem solving, and time management skills. Professional appearance, Positive attitude, sense of urgency, desire to grow, team player and caring English/Spanish bilingual speakers preferred Depending on division, valid driver's license and ongoing, acceptable driving record Ability to work nights and/or weekends. Ability to work night, weekend and/or early morning hours based on business needs Pre-employment screening includes, but isn't limited to, criminal background check
Benefits: What's in It for You?
As a full-time member of our NFM Family, you will enjoy:
Nebraska Furniture Mart is an Equal Opportunity Employer
Sales Manager - Electronic Sales • Kansas City, KS, US
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