Mountain Services - Kircliff Team

Overview

KircliffTeamMembersare responsible forgreeting guests,supplying scuffguardsto the guestsvisitingtheKircliff,keeping theKircliffcleanandacting as a source for mountain information!This position will spendmost of their shift inside theKircliff, on the mountain at the new and improved LonePeak. Flexibility, excellent guest service skills, mountain knowledge, the ability to work enthusiastically in a team setting,the ability to be on your feet for hours at a timeand enjoyment of the outdoors and the mountain environment area must. We want you to be able to ride daily so that you can share your firsthand knowledge of Tram accessed terrain and enthusiasm for Big Sky with our guests. The abilityand desireto ski/ride ata high levelisa must. All other duties as assigned.

If you are excited about skiing or riding our toughest terrain every day and sharing your knowledge/enthusiasm of expert mountain terrain with guests, then this isa great opportunityfor you.

Responsibilities

KircliffTeam Memberswill be in continuous contact with guests, employees, and the Mountain Operations teamincluding:Lift operations, Ski Patrol, and Lift Maintenance throughout their workday. The Mountain Services team works directly or indirectly with all other departments and divisions at the resort.

KircliffTeam Memberswill belocatedat the topof Lone Peakin theKircliffBuilding.AllKircliffTeam Members, will have a supervisor that will oversee all daily operations and team functions at theKircliff.KircliffTeam Memberswill rotate througha number ofpositions throughout the day. These positions will vary fromgreeter,to passing out scuffguardsto guests,to sharing information aboutLonePeak and surrounding mountainranges, as well as,directingtraffic in thelowerandupperterminal oftheKircliffbuilding.

Daily physical work requirements may include:

KircliffTeam Memberswill spend extensive amounts of time in the outdoor environment.As they will be workingfive, 8-hour shifts and will be present on the mountain from 8 AM to 4:30 PM.Temperaturesat the summit of Lone Peakcan be quite cold and windy. Our team will need to be outside even in inclement weather, and insidetheKircliffwhich can remain cold at lowertemperatures.

Physical DutyObject WeightChance of Responsibility (%)Setting up stanchions17 lbs.80%Passing out scuff guards to guests1 lb.100%Snow removalVaries based on snowfall100%Rolling and unrolling rubber mats60 lbs.100%

At Big Sky Resort,KircliffTeam Membersare:

• Responsible for meeting,greetingandassistingguests as they arriveattheKircliffand throughout the ski day.
• Knowledgeableabout;surrounding mountain ranges,ski lifts, mountain terrain, Mountain Village restaurants, amenities, shops, and activities & events toassistin guest service.
• Familiar with the daily snow report, grooming report, and open/closed runsoffthe Tram.
• Responsible for distributing and collecting scuff guards.
• ResponsibleforkeepingKircliffareaclean
• Able to complete snow removaloutside ofKircliffbuilding
• Willing and excited to interact face to face with guests all day
• Able tofacilitatethe flow of traffic through the top and bottom terminals
• Able to answer guests' questions and solve issues promptly and politely.
• Flexible and can rotatebetween different job positions throughout the day.
• Able to ski/snowboard ata high levelis aplusas the terrain the Tram accesses is geared towards advanced riders.
• Comfortable workingindoors andoutdoors ininclement weather for extended periods of time.
• Previousexperience working in a guest service environment is a plus!
• Must be able to ski or ride a green circle trail

Qualifications

There arehigh expectationsforKircliffTeam members. To be successful in this position, aKircliffAttendant mustpossessa high-level knowledge of surrounding mountain ranges,Big Sky Resort Mountain terrain, and general resort information. They must be able tooperateindependently and as a team tofacilitatethe amazing experiences that our guests expect while visiting theKircliffat Big Sky Resort. They must be able to communicate effectively with each other, and throughout the Mountain Services department. The ability to problemsolve, be proactive, be on their feet for hours at a time and be reliable day in and day out is alsoa must.We are looking for highly skilled skiers and snowboarders, who are looking to ski the toughest terrain that Big Sky has to offer.A week of paid training at the beginning of employment will provide much of that information, but spending time off at the resort and the surrounding area is necessary to gainadditionalknowledge.

All full time seasonal employees can enjoy the following benefits:

• FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
• Discounted vouchers for skiing at Big Sky Resort for friends and family
• Discounted ski/snowboard rentals with a free employee lesson
• 25%-50% off F&B and Retail at all Boyne outlets
• Eligibility for affordable Team Member Housing
• Lodging discounts for friends and family
• Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
• Wellness Day and Eligibility for PTO
• Monthly employee events

KircliffTeam Memberswill be in continuous contact with guests, employees, and the Mountain Operations teamincluding:Lift operations, Ski Patrol, and Lift Maintenance throughout their workday. The Mountain Services team works directly or indirectly with all other departments and divisions at the resort.

KircliffTeam Memberswill belocatedat the topof Lone Peakin theKircliffBuilding.AllKircliffTeam Members, will have a supervisor that will oversee all daily operations and team functions at theKircliff.KircliffTeam Memberswill rotate througha number ofpositions throughout the day. These positions will vary fromgreeter,to passing out scuffguardsto guests,to sharing information aboutLonePeak and surrounding mountainranges, as well as,directingtraffic in thelowerandupperterminal oftheKircliffbuilding.

Daily physical work requirements may include:

KircliffTeam Memberswill spend extensive amounts of time in the outdoor environment.As they will be workingfive, 8-hour shifts and will be present on the mountain from 8 AM to 4:30 PM.Temperaturesat the summit of Lone Peakcan be quite cold and windy. Our team will need to be outside even in inclement weather, and insidetheKircliffwhich can remain cold at lowertemperatures.

Physical DutyObject WeightChance of Responsibility (%)Setting up stanchions17 lbs.80%Passing out scuff guards to guests1 lb.100%Snow removalVaries based on snowfall100%Rolling and unrolling rubber mats60 lbs.100%

At Big Sky Resort,KircliffTeam Membersare:

• Responsible for meeting,greetingandassistingguests as they arriveattheKircliffand throughout the ski day.
• Knowledgeableabout;surrounding mountain ranges,ski lifts, mountain terrain, Mountain Village restaurants, amenities, shops, and activities & events toassistin guest service.
• Familiar with the daily snow report, grooming report, and open/closed runsoffthe Tram.
• Responsible for distributing and collecting scuff guards.
• ResponsibleforkeepingKircliffareaclean
• Able to complete snow removaloutside ofKircliffbuilding
• Willing and excited to interact face to face with guests all day
• Able tofacilitatethe flow of traffic through the top and bottom terminals
• Able to answer guests' questions and solve issues promptly and politely.
• Flexible and can rotatebetween different job positions throughout the day.
• Able to ski/snowboard ata high levelis aplusas the terrain the Tram accesses is geared towards advanced riders.
• Comfortable workingindoors andoutdoors ininclement weather for extended periods of time.
• Previousexperience working in a guest service environment is a plus!
• Must be able to ski or ride a green circle trail

There arehigh expectationsforKircliffTeam members. To be successful in this position, aKircliffAttendant mustpossessa high-level knowledge of surrounding mountain ranges,Big Sky Resort Mountain terrain, and general resort information. They must be able tooperateindependently and as a team tofacilitatethe amazing experiences that our guests expect while visiting theKircliffat Big Sky Resort. They must be able to communicate effectively with each other, and throughout the Mountain Services department. The ability to problemsolve, be proactive, be on their feet for hours at a time and be reliable day in and day out is alsoa must.We are looking for highly skilled skiers and snowboarders, who are looking to ski the toughest terrain that Big Sky has to offer.A week of paid training at the beginning of employment will provide much of that information, but spending time off at the resort and the surrounding area is necessary to gainadditionalknowledge.

All full time seasonal employees can enjoy the following benefits:

• FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
• Discounted vouchers for skiing at Big Sky Resort for friends and family
• Discounted ski/snowboard rentals with a free employee lesson
• 25%-50% off F&B and Retail at all Boyne outlets
• Eligibility for affordable Team Member Housing
• Lodging discounts for friends and family
• Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
• Wellness Day and Eligibility for PTO
• Monthly employee events