Senior ServiceNow Developer

Salary: $125,000 - 215,000 per year

Requirements:

• We look for 5 to 10+ years of experience in software development, ServiceNow, or IT.
• We require a bachelors, masters, or MBA in a related discipline such as Computer Science, Engineering, Information Technology, or a STEM field.
• We need deep experience with ServiceNow using CI/CD, test automation, and/or DevSecOps practices.
• We value strong administrative discipline and engineering rigor.
• We expect experience validating ServiceNow and integrated systems through end-to-end and regression testing.
• We need excellent troubleshooting and solution design capabilities.
• We require experience with cloud architecture and systems design, with AWS preferred and Azure acceptable.
• We look for strong technical writing and documentation skills.
• We expect familiarity with Agile methods.
• We require the ability to break down work accurately into Jira stories.
• We need experience with DevOps tools such as Foreman, Terraform, Jenkins, and GitLab.
• We expect experience with Selenium and automated test plan creation for security and functional requirements.
• We require knowledge of customer security requirements and associated processes.
• We look for experience maintaining and supporting ServiceNow components.
• We require experience with ServiceNow Discovery, Flow Designer, and Software Asset Management (SAM).
• We expect experience with DevSecOps testing approaches.
• We require a strong understanding of Active Directory and LDAP.
• We need a solid grasp of security requirements in secure environments.
• We value experience configuring monitoring and visualization tools such as Grafana and Splunk with ServiceNow.
• Preferred: ServiceNow Certified Application Developer certification.
• Preferred: experience with Model-Based Systems Engineering (MBSE).
• Preferred: experience optimizing cloud solutions.
• Preferred: experience configuring observability, monitoring, and analytics tools such as AppDynamics and Dynatrace.
• Preferred: experience integrating virtualized applications and application streaming or layering technologies.
• Preferred: ability to help lead a total-system perspective across cloud services, infrastructure, and security domains.
• Preferred: SharePoint administration experience.
• Preferred: IBM Engineering Lifecycle Management experience.
• Preferred: Teamwork Cloud / Cameo experience.
• Preferred: Tableau experience.
• A Secret security clearance is preferred.

Responsibilities:

• We create, deploy, and maintain ServiceNow infrastructure and related APIs for customer applications in an AWS cloud environment.
• We build and maintain complex roles and permissions within ServiceNow to protect data integrity and security.
• We use DevSecOps tooling such as Foreman, GitLab, and Selenium to deploy, upgrade, and sustain platform changes.
• We architect and maintain IdAM, Active Directory, and LDAP resources integrated with ServiceNow.
• We operate within complex modern cloud architectures.
• We produce and refresh technical documentation, including user guides, how-to guides, and infrastructure diagrams.
• We prepare technical presentations for government stakeholders and senior leadership.
• We collaborate effectively as part of a team.
• We develop automated testing plans.
• We support infrastructure across Linux and Windows environments.
• We communicate clearly with technical and non-technical stakeholders, management, and customers.
• We apply strong troubleshooting and problem-solving skills.
• We bring engineering rigor to configuration management and testing.
• We contribute as members of an Agile Scrum development team.

Technologies:

• AWS
• Active Directory
• Architect
• Azure
• CI/CD
• Cloud
• DevSecOps
• DevOps
• Dynatrace
• Foreman
• Flow
• GitLab
• Grafana
• IBM
• Support
• JIRA
• Jenkins
• LDAP
• Linux
• Security
• Selenium
• ServiceNow
• SharePoint
• Splunk
• Tableau
• Terraform
• Windows
• Oracle

More:

We are Synergy ECP, founded in 2007 and headquartered in Columbia, Maryland. We provide cybersecurity, software and systems engineering, and IT services to U.S. intelligence and defense communities, supporting critical capabilities for decision makers with expertise in data transport solutions and related technologies. We offer remote opportunities for this role, and the position is also hybrid remote in Chantilly, VA 20153. We provide a competitive benefits package that includes 401(k), 401(k) matching, dental, health, life, and vision insurance, an employee assistance program, flexible schedule, flexible spending and health savings accounts, paid time off, parental leave, professional development assistance, referral program, and tuition reimbursement. The pay range for this role is $125,000 to $215,000 per year. A Secret security clearance is preferred, and we are seeking someone to join our innovative team focused on transforming IT service delivery through advanced technology solutions.

last updated 33 week of 2026