Customer Service Representative – Tulsa, OK Schedule: Monday–Friday, 8-hour shift 8:00 am - 5:00 pm Job Type: Full-timeAre you confident, energetic, and passionate about helping customers over the phone? We're looking for an experienced Customer Service Representative who knows how to turn every incoming call into a great customer experience-and a booked appointment or sale.This is not just an "answer the phone" position. We need someone who can connect with callers, understand their needs, confidently explain our services, overcome objections, and convert opportunities into business.What You'll DoAnswer incoming calls promptly with enthusiasm and professionalismBuild trust and rapport with customers from the first "hello"Identify each caller's needs and recommend the right solutionConvert incoming calls into appointments, bookings, or salesRespond confidently to questions and objectionsAccurately enter customer information into our systemFollow up with potential customers when neededDeliver an exceptional customer experience on every callMeet or exceed call-conversion and customer-service goalsWhat We're Looking ForPrevious call-taking or call-center experience is requiredProven customer service or phone-sales experienceA genuine passion for talking with and helping customersA confident, friendly, and engaging phone presenceStrong listening, communication, and sales skillsThe ability to guide conversations and ask for the businessDependability, a positive attitude, and strong attention to detailComfort working in a fast-paced, performance-driven environmentThe Ideal CandidateYou love answering the phone and see every call as an opportunity. You're warm, persuasive, organized, and motivated by results. You don't simply take messages-you take ownership, solve problems, and help turn callers into happy customers.If you're a phone professional who knows how to provide outstanding service and close opportunities, we want to hear from you.What You'll Get HereWe believe when our team feels supported, everyone wins. That's why we offer: • Company Paid Health, Dental, and Vision Insurance 401(k) with company match • Paid holidays and PTO • Flexible spending account • Employee assistance program • Weekly pay (Every Thursday) Ready to Take the Next Step?If you're looking for steady work, great benefits, and a team that feels like family, Roto-Rooter could be the perfect fit. Apply online or in person at 5700 S 107th E. Ave. Tulsa, OK 74146.
Customer Service Representative – Phone & Sales Rockstar • Tulsa, OK, USA
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