Talent.com
Dunkin'
Shift LeaderDunkin' • South El Monte, CA, United States
Shift Leader

Shift Leader

Dunkin' • South El Monte, CA, United States
6 days ago
Job type
  • Full-time
Job description

Shift Leader

Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others by providing timely feedback.

Responsibilities Include:

  • Perform all responsibilities of restaurant team members
  • Support the Restaurant Manager in meeting operational goals and execution
  • Ensure Brand standards are met throughout shift including preparation of food and beverages
  • Communicate shift priorities, goals and results to restaurant team members
  • Complete shift deployment plans for shifts to ensure positions are adequately supported
  • Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback
  • Delegate tasks and responsibilities effectively, ensuring smooth workflow and efficient use of resources.
  • Support the training of restaurant team members as needed
  • Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
  • Communicate clearly with the next Shift Leader to help prepare him/her for shift
  • Ensure Food Safety standards are met
  • Manage Inventory throughout the shift
  • Provide great guest service and coach restaurant team members to do the same
  • Handle customer complaints, conflicts, and emergencies, make quick decisions to resolve issues and maintain a positive reputation for the restaurant.
  • Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies
  • Monitor employee attendance, punctuality, and adherence to company policies.

Education/Experience:

  • Basic computer skills
  • Fluent in spoken and written English or the local language in which you serve.
  • Previous leadership experience in retail, restaurant or hospitality preferred.

Key Competencies

  • Works well with others in a fast-paced team environment
  • On time, demonstrates honesty and a positive attitude
  • Willingness to learn and adapt to change
  • Guest focused
  • Ability to assist with training
  • Problem solving
  • Motivating others

Physical Demands/Working Conditions:

  • Standing on feet
  • Repetitive motion including bending, stooping and reaching
  • Lifting objects, ice, products, boxes up to 20lbs (if applicable)
  • Wearing a headset
  • Working in a small space
Create a job alert for this search

Shift Leader • South El Monte, CA, United States

Similar jobs

Shift Leader

Zankou ChickenPasadena, CA, United States
Full-time

Zankou Chicken is an award-winning, family-owned, fast-casual Mediterranean restaurant chain with 12 locations (and growing) across Southern California.At Zankou, we serve quality, natural, and uni... Show more

 • Promoted

Shift Leader

Sizzler USAFountain Valley, CA, United States
Full-time

SUMMARYThe Shift Leaders coordinates activities of team members in the preparation of menu items to ensure and efficient and profitable operation.Ensures that guests are satisfied with their dining... Show more

 • Promoted

Shift Manager

TradeJobsWorkforce92706 Santa Ana, CA, US
Full-time

We are looking for seasoned Shift Supervisor/Assistant Manager candidates who can bring their previous experience and add value to our growing brand.As we are a growing start-up company, there will... Show more

 • Promoted

Shift Manager

YoshinoyaDowney, CA, United States
Full-time

Participates daily in food preparation, cooking, plating, cashiering and guest relations while intermittently supervising and directing others, in the absence of the General Manager and Assistant M... Show more

 • Promoted

Shift Leader Edinger Arby's

Ambrosia QSRHuntington Beach, CA, United States
Full-time +1

A0215 - Huntington Beach, CA 92647.Hourly Position Type Full-Time/Part-Time Education Level None Travel Percentage None Category Entry Level.The Shift Leader role at Ambrosia QSR is a variable-hour... Show more

 • Promoted

Shift Leader

McDonald'sMonrovia, CA, United States
Full-time

Shift Leader opportunities are available practically anytime:breakfast, lunch, late nights, and weekends.Requirements:Must be 18 years of age or older to work as a manager Must be a legal U.Must ha... Show more

 • Promoted

Shift Manager Retail

TradeJobsWorkforce90091 Los Angeles, CA, US
Full-time

We are looking for seasoned Shift Supervisor/Assistant Manager candidates who can bring their previous experience and add value to our growing brand.As we are a growing start-up company, there will... Show more

 • Promoted

Shift Leader

El Pollo LocoParamount, CA, United States
Full-time +1

As a Shift Leader, you're the one turning up the heat! You'll lead your team to ensure exceptional service and smooth operations during your shift.With your passion and attention to detail, you'll ... Show more

 • Promoted

Shift Manager

Pizza HutAnaheim, CA, United States
Full-time

S MAGNOLIA AVE, Anaheim, CA ID#c5d99952-90f2-4d9f-91f3-28260d7995d0.Working at Pizza Hut is about making hungry people happy.It's about being independent and having fun, making new friends and earn... Show more

 • Promoted

Shift Manager Program

Chick-fil-APasadena, CA, United States
Full-time

Pathway to Leadership: Operations Lead Role.At Chick-fil-A Pasadena, we believe in developing exceptional leaders through a structured and intentional growth process.If you aspire to become an Oper... Show more

 • Promoted

Shift Manager

Farmer BoysAnaheim, CA, United States
Part-time

Non-exempt, full or part-time position.The Shift Manager is an entry-level restaurant management position.A Shift Manager will be required to be cross-trained in all crew-level job positions and ma... Show more

 • Promoted

Field Leader

ChipotleNewport Coast, CA, United States
Full-time

Food served fast does not have to be a typical fast-food experience.Chipotle has always done things differently, both in and out of our restaurants.We are changing the face of fast food, starting c... Show more

 • Promoted

Shift Leader

JambaOrange, CA, United States
Full-time

Are you ready for a Whirl'd Class Job at Jamba? Then join our smoothie squad!Why go to work when you can come to Jamba! If you are an energetic and ambitious individual looking for a career with an... Show more

 • Promoted

Shift Lead

Banfield Pet HospitalWhittier, CA, United States
Full-time

If you are a current associate, you will need to apply through our internal career site.Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.The ratio of time spent on le... Show more

 • Promoted

Shift Manager

Pride Bakeries dba Panera BreadFullerton, CA, United States
Full-time

Our Managers play a multi-faceted role, positioned as part of the management team but also closely involved with training and coaching team members.Managers are committed to maintaining the standar... Show more

 • Promoted

Shift Leader

Hardee'sAnaheim, CA, United States
Full-time

Job Category: Restaurants Requisition Number: SHIFT003759.The Shift Leader is responsible for assisting the General Manager or Person In Charge (on duty) with management activities and duties.This ... Show more

 • Promoted

Shift Leader

Wingstop - FWSDowney, CA, United States
Full-time

Shift Leader is an entry-level supervisory position that has the overall responsibility of supporting the Restaurant General Manager and Assistant Manager with the daily operations of a restaurant.... Show more

 • Promoted

Team Shift Leader

PANDA RESTAURANT GROUPOrange, CA, United States
Full-time

Join our dynamic team as a Team Shift Leader at Panda and play a crucial role in bringing our mission to life! In this leadership position within our restaurants, you will assist management in crea... Show more

 • Promoted

Shift Manager-Composites

Cambro ManufacturingHuntington Beach, CA, United States
Full-time

Responsible for the management and coordination of all personnel activities assigned in the manufacturing area in the Composites plant.The Shift Manager reviews the schedule daily and formulates a ... Show more

 • Promoted

Shift Leader

Panda Restaurant GroupAltadena, CA, US
$23.00 hourly
Full-time

Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,... Show more