Night Auditor
The Night Auditor is responsible for preparing and disposing of all Night Audit work.
Responsible for the front desk operation during the overnight shift (Typically 11 pm-7 am).
Primary responsibilities include registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.
DUTIES & FUNCTIONS
Essential:
· Approach all encounters with guests and employees in a friendly, service-oriented manner.
· Maintain regular attendance in compliance with S3 Hotel Group standards, as required by scheduling, which will vary according to the hotel's needs.
· Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
· Comply with S3 Hotel Group standards and regulations to encourage safe and efficient hotel operations.
· Always maintain a friendly and warm demeanor.
· Initiate and complete the End of Day process.
· Run all reports as required for the Food and Beverage audit.
· Complete the Night Audit checklist for computer procedures daily.
· Balance the day’s work (i.e., banquet revenue, f&b postings, valet laundry, servers, and desk agent’s paperwork, etc.).
· Maintain cashiering responsibilities per Front Office procedures according to S3 Hotel Group Hospitality standards.
· Maintain Front Office computer system operation according to S3 Hotel Group standards.
· Fulfill all Front Office functions between the hours of 11:00 p.m.
and 7:00 a.m.
· Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific)
· Handle and follow through on all guest requests daily from 11:00 p.m.
until 7:00 a.m.
· Follow safety and emergency procedures according to S3 Hotel Group standards.
· Maintain proper record keeping (i.e., log books, etc.) according to S3 Hotel Groups standards.
· Be familiar with all S3 Hotel Group Hospitality’s policies and house rules.
· Complete the initial direct bills daily and place them on the Property Accountant's desk; attach all folio/banquet check backups to the bills.
· Maintain radio contact with other employees during the entire shift.
· Have a working knowledge of security procedures.
· Ensure employees are always attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
· Prepare and distribute the Daily Flash Report as needed.
· Drive safely, follow all traffic regulations when driving the hotel Van, and report any accident or violation immediately.
Marginal:
· Transfer the master or house accounts as necessary.
· Distribute work (i.e., revenue printouts, charge and paid folios, vouchers, checks, etc.) as directed by S.O.P.S.
· Train any new night auditors as management requests.
· Run morning reports according to S3 Hospitality procedures.
· Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of the pool area (property specific)
· Handle items for “Lost and Found” according to the standard.
· Complete any reports as requested by management in a timely manner.
· Complete any miscellaneous duties as required (i.e., resetting Food and Beverage P.O.S.
where necessary, distribution of credit "Watch List," and preparation of daily revenue summary).
· Attend meetings as required by management.
· Perform any other duties as requested by the Front Office Manager or any other member of management.
Part-time Night Auditor • Irvine, CA, US
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