Community Director II

Community Director

Prime Residential's Community Directors are the heart of our communities, dedicated to maximizing long-term performance. They excel in personnel management, understand the competitive market, and uphold the highest standards. With strong leadership, communication, and problem-solving skills, our Community Directors create positive and supportive environments. They embrace change with resilience, ensuring stability and success while inspiring their teams to reach new heights. By understanding relevant laws and policies, they make thoughtful decisions that benefit both the community and its residents, fostering a sense of belonging and excellence.

Leader and mentor with strong financial acumen and a customer-focused approach, dedicated to maximizing community performance.

Effective communicator and organized multi-tasker, skilled in building relationships with team members and the community.

Passionate problem-solver and strategic thinker who inspires top performance and drives process improvements.

Passionate about continuously seeking new learning opportunities, and making our residential community a better place.

• Recruit, engage, and retain a diverse team of property management professionals embracing and building a team culture focused on diversity, equity, inclusion, and belonging.
• Hold regular staff and individual meetings to maintain strong team culture and shared progress toward property goals and standards.
• Develop effective marketing plans, monitor property appearance, and evaluate cost per lease and traffic strategies.
• Ensure all associates understand the competitive environment and adjust market rents proactively.
• Anticipate market changes and make strategic adjustments.
• Establish and prepare comprehensive operating budgets with input from key team leaders.
• Review weekly updates to address occupancy and future exposure.
• Conduct weekly inspections of the property to evaluate conditions and report any risks or service needs.
• Monitor and maintain community goals for resident satisfaction and retention.
• Stay current on local market conditions, trends, and forecasts.
• Identify and implement marketing campaigns to generate traffic and leases.
• Conduct and lead competitive property assessments through online research, digital tours, and review of market data.
• Build and maintain a customer-focused culture of respect, responsiveness, and efficiency.
• Respond to resident and prospect inquiries with professionalism and confidence.
• Participate in resident relationship-building activities and monthly renewal programs.
• Establish leasing and maintenance goals and ensure timely delivery of required reports.
• Adhere to company protocols for vendor and contract management and ensure compliance with all training requirements.

5+ years of property management experience.

3+ years of supervisory experience.

Knowledge of employment, fair housing, and landlord/tenant laws.

Demonstrated leadership, strategic thinking, and team-building skills.

Strong financial, marketing, and customer service expertise.

Valid driver's license for operating community vehicles.

At Prime Residential, we believe our people are our greatest investment. We're proud to provide benefits that support your health and growth, including:

• Comprehensive medical, dental, and vision coverage, including a zero-cost medical plan option.
• PTO plus company-wide holidays, 2 floating holidays, a day off for your birthday, and a day to give back through volunteering.
• Paid Parental Leave. Because the most important things in life shouldn't have to compete with work.
• 401(k) retirement plan including a Roth option and a company matching contribution for eligible participants to help you build long-term financial security.
• Tuition reimbursement to support your continuous learning and career development.
• Team members receive exclusive housing discounts at Prime-managed properties, because we believe the people who build great communities should get to be part of them.

If you are a dedicated professional with a passion for excellence and customer service, we would love to hear from you! Apply now to join Prime Residential and contribute to our vibrant community.