Job Title: Salesforce Business Analyst
Job Code: AZ 13580
Client: State of Arizona – Arizona Department of Economic Security (AZDES), DTS
Location: Phoenix, AZ – Hybrid/Local
Duration: 6 Months from projected start date
Work Hours: Standard business hours
Work Location: 1400 W. Washington St., Phoenix, AZ
Closing Date: 09/11/2026 at 4:00 PM
Work Arrangement: Primarily remote; travel to different locations will be required
Position Overview
The State of Arizona is seeking an experienced Salesforce Business Analyst to collaborate with business and IT teams on Salesforce-related requirements, enhancements, configuration, testing, and process improvements. The candidate will serve as a liaison between business stakeholders and technical teams while supporting Salesforce projects, documentation, user training, and change management.
Key Responsibilities
Required Skills
Preferred Skills
Important Notes
Primary Skills
Salesforce Business Analysis | Salesforce | Sales Cloud | Service Cloud | Business Requirements | Technical Requirements | Gap Analysis | Process Improvement | Agile | Scrum | SAFe | Jira | Azure DevOps | Salesforce Configuration | Case Management | Data Migration | Salesforce APIs | User Training | Change Management | Process Flows | Data Mapping | Reporting & Dashboards
Flexible work from home options available.
Salesforce Business Analyst • Phoenix, AZ, US
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