Administrative Assistant

Job Description

This is a remote position.

Administrative Assistant

Company Overview

Oates Energy is a fast-growing provider of utility submetering and billing solutions for residential and commercial properties. We help property owners recover utility costs efficiently through innovative technology, accurate billing practices, and exceptional customer support. As we continue to expand, we are seeking a highly organized and dependable Administrative Assistant to join our remote operations team.

Position Overview

The Administrative Assistant is responsible for providing day-to-day administrative support to Oates Energy's operations and internal teams. This role helps ensure that company records, communications, schedules, documents, and routine administrative processes are organized, accurate, and completed efficiently.

The ideal candidate is professional, organized, detail-oriented, and comfortable managing multiple administrative tasks in a remote environment. Strong communication skills, good judgment, and the ability to prioritize work independently are essential.

Key Responsibilities

• Provide general administrative support to internal teams and management
  
• Organize, maintain, and update company records and documents
  
• Respond to routine internal and external inquiries by phone, email, and other approved communication channels
  
• Prepare, format, and maintain documents, spreadsheets, reports, and correspondence
  
• Enter and update information accurately in company systems and databases
  
• Assist with scheduling meetings, appointments, and internal activities
  
• Maintain calendars and coordinate administrative requests
  
• Monitor and organize incoming emails, documents, and administrative requests
  
• Assist with preparing reports, presentations, and other business materials
  
• Review documents and information for completeness and accuracy
  
• Track administrative tasks, deadlines, and follow-up items
  
• Assist with data entry and record maintenance as needed
  
• Coordinate with operations, billing, customer service, and other internal teams
  
• Maintain organized digital files and follow company document-management procedures
  
• Protect confidential company, customer, and employee information
  
• Follow established company policies, procedures, and data-handling requirements
  
• Meet established productivity, quality, and response-time expectations
  
• Assist with other administrative and operational responsibilities as assigned
  

Qualifications

• Previous experience in administrative support, office administration, customer service, or a related field preferred
  
• Excellent written and verbal communication skills
  
• Strong organizational and time-management abilities
  
• Strong attention to detail and accuracy
  
• Professional and dependable approach to work
  
• Comfortable using computers, email, spreadsheets, and web-based applications
  
• Proficiency with Microsoft Office Suite preferred
  
• Ability to manage multiple tasks, priorities, and deadlines
  
• Ability to work independently and remain productive in a remote environment
  
• Strong problem-solving and follow-up skills
  
• Ability to handle confidential information professionally
  
• Reliable internet connection and appropriate workspace for remote work
  
• Experience with CRM, scheduling, document-management, or business administration systems is a plus
  
• Experience in utility services, property management, billing, or operations is a plus
  
• High school diploma or equivalent preferred
  

What We Offer

• Competitive salary and benefits package
  
• Fully remote work environment
  
• Growth opportunities within a rapidly expanding company
  
• Collaborative team culture focused on innovation and operational excellence
  
• Meaningful work supporting utility efficiency and cost recovery
  

Benefits

• 401(k)
  
• 401(k) matching
  
• Dental insurance
  
• Health insurance
  
• Life insurance
  
• Paid time off
  
• Vision insurance
  

Requirements
Strong attention to detail and organizational skills Proficiency in Microsoft Excel and Microsoft Office Suite Excellent written and verbal communication skills Ability to manage multiple tasks and deadlines independently Experience with billing software, property management software, or utility management systems preferred