Talent.com
XPO
Customer Service Representative (Full-Time) - Day ShiftXPO • Shrewsbury, MA, US
Customer Service Representative (Full-Time) - Day Shift

Customer Service Representative (Full-Time) - Day Shift

XPO • Shrewsbury, MA, US
1 day ago
Salary
$25.19–$28.98 hourly
Job type
  • Full-time
Job description



Job Description:

What you'll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

About the Customer Service Representative job

Pay, benefits and more:

  • Expected pay range: $25.19 to $28.98 per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set.
  • Full health insurance benefits on day one
  • Life and disability insurance
  • Earn up to 13 days PTO your first year
  • 9 paid company holidays
  • 401(k) option with company match
  • Education assistance

What you'll do on a typical day:

  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.



Create a job alert for this search

Customer Service Representative (Full-Time) - Day Shift • Shrewsbury, MA, US

Similar jobs

Temporary Customer Service Representative

Franklin Professional Associates, Inc.Sterling, MA, United States
Full-time

Customer Service RepresentativeSchedule & Hours This position will begin at approximately 25-30 hours per week during the training and onboarding period, with the opportunity to transition into... Show more

 • Promoted

Customer Service Associate

Savers | Value VillageWoonsocket, RI, United States
Full-time +1

Customer Service AssociatePosition at Savers / Value VillageAs one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accesso... Show more

 • Promoted

SHIFT SUPERVISOR (FULL TIME)

Compass Group, North AmericaWorcester, MA, United States
Full-time +1

Crothall HealthcareWe are hiring immediately for full time SHIFT SUPERVISOR positions.Location: UMass Memorial Medical Center - University Campus - 55 Lake Avenue North, Worcester, MA 01655.Note:on... Show more

 • Promoted

Insurance Service Representative

Central One Federal Credit UnionShrewsbury, MA, United States
Full-time

Job TypeFull-timeDescriptionJOB STATUS: Non-ExemptREPORTS TO: AVP of Insurance ServicesSUPERVISES: NoneWHO WE ARE: At Central One, our values are to Deliver Exceptional Service, Work as a Team, Hav... Show more

 • Promoted

Night Shift Service Manager - Worcester, MA

Goodyear Tire & RubberWorcester, MA, United States
Full-time

Are you ready to build a better future?.If you are looking for more than a job begin your career with the tire and auto service innovation leader with over 120 years of experience!.Work Location: 9... Show more

 • Promoted

Fulfillment Associate

Ardent Staffing SolutionsHudson, MA, United States
Permanent +1

Ardent Staffing is seeking a Fulfillment Specialist in Hudson, MA Details:This is a temp to permanent position Normal hours are M-F 8:00am - 5:00pm Overtime available.Great work environment! Respon... Show more

 • Promoted

Customer Service, Shipping & Receiving Associate

TRUMPFMillbury, MA, United States
Full-time

Customer Service, Shipping & Receiving AssociateStellar Industries is a rapidly growing industry leader in manufacturing metalized ceramics.We are a major supplier of innovative, high-quality p... Show more

 • Promoted

Maintenance Technician 2nd Shift 11PM

Avery DennisonFitchburg, MA, United States
Full-time

Job DescriptionOur Fitchburg, MA Fastener Solutions facility has an immediate opening for a 2nd Shift Maintenance Technician in our extrusion and injection molding operation.In this role, you will ... Show more

 • Promoted

HR Service Center Representative

Adecco US, Inc.Marlborough, MA, United States
Full-time

Adecco is hiring immediately for an HR Service Center Representative with a local client in Marlborough, MA! Apply now if you meet the qualifications listed below!Pay: $ 23.Shift/Hours:Remote, but ... Show more

 • Promoted

Remote Customer Service Representative $45 per hour

GL1Leominster, Massachusetts
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

2nd Shift Manufacturing Finisher

Fulcrum AcousticWhitinsville, MA, United States
Full-time +1

Fulcrum Acoustic, manufacturer of professional loudspeaker systems, has openings on our manufacturing team.These are direct hire, permanent positions with opportunities for growth! We are looking f... Show more

 • Promoted

Restaurant Delivery - Start Earning Quickly

DoorDashLeominster, MA, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more

 • Promoted

Division Customer Service Manager

ParkerHollis, NH, United States
Permanent

Division Customer Service Manager.We are looking for an experienced Customer Service Manager to lead our customer service operations and ensure a seamless and satisfying experience for our customer... Show more

 • Promoted

Shift Supervisor

Venture Community ServicesWorcester, MA, United States
Full-time +1

Job TypeFull-timeDescriptionVenture Community Services provides support to individuals facing diverse challenges through a compassionate and dedicated workforce using innovative practices that enco... Show more

 • Promoted

Wholesale Customer Service Representative I

SULLIVAN TIRE COMPANIESWorcester, MA, United States
Full-time

Wholesale Customer Service Rep This role is full-time, in person at our Worcester, MA location Sullivan Tire, an employee-owned company, is currently seeking a Wholesale Customer Service Rep to joi... Show more

 • Promoted

Shift Lead

WalgreensLeominster, MA, United States
Part-time

Job Description:Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for ... Show more

 • Promoted

Customer Service Representative (Full-Time)

XPO LogisticsShrewsbury, MA, United States
Full-time

Customer Service Representative (Full-Time)What you'll need to succeed as a Customer Service Representative at XPOMinimum Qualifications:2 years of customer service experienceStrong computer, typin... Show more

 • Promoted

Customer Service Associate

Savers / Value VillageWoonsocket, RI, US
Full-time +1

Job Title: Customer Service Associate.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goo... Show more

Full Time - Sales Associate - Building Materials - Day

Lowe's Companies, Inc.Milford, MA, United States
Full-time +1

Your Impact at Lowe'sAs a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's.This is ... Show more

 • Promoted

Associate Customer Service Representative

Omni InclusiveMarlborough, MA, United States
Full-time

Job Description:E&I Domestic Customer Service SpecialistCustomer focused liaison promoting and implementing Functional Excellence in the CSR role.Provide domestic customer service according to ... Show more