Business Analyst

Business Analyst

Come build, innovate, disrupt, and thrive!

K?STA I.T is actively seeking a Business Analyst for an immediate contract engagement with our government client.

Work Location: This position is Hybrid

We Are Seeking an experienced Business Analyst with a strong background in Laboratory Information Management Systems (LIMS), business analysis, and laboratory informatics to support and enhance LabWare LIMS v8 and related laboratory technology initiatives. This role will collaborate closely with laboratory scientists, technical teams, and business stakeholders to implement system enhancements, optimize workflows, support integrations, and improve laboratory operations. The ideal candidate will have experience gathering business requirements, translating them into technical solutions, supporting complex software systems, and working with laboratory data, SQL, and healthcare interoperability standards.

Responsibilities:

• Support, maintain, and enhance LabWare LIMS v8, including system configuration, workflow optimization, reporting, and ongoing system improvements.
• Develop, maintain, and support API integrations between LIMS and external applications.
• Design, implement, test, and support HL7 integrations and interoperability solutions.
• Gather, analyze, document, and validate business and technical requirements from laboratory stakeholders.
• Translate business requirements into functional specifications, user stories, workflows, and technical documentation.
• Create and execute user acceptance testing (UAT) plans, test scripts, and validation activities.
• Analyze system functionality, troubleshoot application issues, and recommend effective technical solutions.
• Program, configure, and support system enhancements while ensuring system reliability and performance.
• Develop workflow diagrams, process documentation, and standard operating procedures.
• Monitor system performance, identify improvement opportunities, and recommend process optimization initiatives.
• Support reporting initiatives, data retrieval, and SQL-based analysis for laboratory operations.
• Train end users on system functionality and provide ongoing user support.
• Collaborate with laboratory leadership, scientists, technical teams, and other Business Analysts to prioritize enhancements and support laboratory informatics initiatives.
• Support data security, regulatory compliance, and laboratory quality requirements.
• Assist with Crystal Reports customization and reporting enhancements as needed.

Required Skills

Required Qualifications

• Experience as a Business Analyst supporting enterprise software applications.
• Experience supporting Laboratory Information Management Systems (LIMS).
• Experience with LabWare LIMS v8 or comparable LIMS platforms.
• Strong SQL and relational database experience, including data retrieval and query development.
• Experience gathering, documenting, and validating business and technical requirements.
• Experience creating user stories, workflow documentation, and test scripts.
• Experience performing User Acceptance Testing (UAT).
• Experience supporting API integrations.
• Knowledge of HL7 integration architecture, development, and support.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to evaluate business processes and recommend system improvements.
• Experience translating business needs into technical specifications.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to manage multiple projects and priorities simultaneously.
• Experience developing technical and end-user documentation.
• Ability to train and support end users on complex software applications.
• Experience working with modern enterprise software applications and information systems.
• Bachelor's degree in Laboratory Science, Computer Science, Information Technology, Informatics, Epidemiology, or a related field, or equivalent professional experience.

Preferred Qualifications

• Hands-on experience with LabWare LIMS v8 administration and development.
• Laboratory Informatics experience.
• Experience supporting public health, clinical, toxicology, infectious disease, or environmental laboratory environments.
• Knowledge of laboratory workflows, terminology, quality standards, and regulatory requirements.
• Experience with healthcare interoperability standards, including HL7, XML, CCDA, LOINC, SNOMED CT, and ICD-10.
• Experience using Crystal Reports for report development and customization.
• Experience supporting laboratory API integrations.
• Knowledge of laboratory quality systems, regulatory reporting, and workflow automation.
• Experience with process improvement, workflow optimization, and systems implementation projects.

Available Benefits:

• Medical Benefits (Platinum level plans available)
• Work from home / Hybrid / Onsite options
• PTO
• Holiday Pay
• VTO
• 401K
• Charitable Match
• Training reimbursement

About K?STA I.T.:

Our name says it all; K?STA I.T. (Keys-to-I.T.) AND our people are our keys to our success!

K?STA I.T. is a premier Utah-based technical staffing and consulting services firm. We specialize in temporary and permanent placement of Software, Hardware, Network, Cloud, CRM/ERP, Data, End-User support, Web and Executive / leadership-based positions on a full time and consulting basis.

If you're interested in a role where top performance is rewarded, personal time is valued, and excellence is demanded at every level we want to talk to you today!

Where do you want to go? We've got the keys! ~ K?STA I.T.