WC Claim Associate I LevelUP

Levelup Career Development Program Claims Trainee (Paid Training)

LevelUP is a paid, full-time training program designed to launch your career as a Claims Professional. This is not a temporary program or a "helper" roleit's a structured pathway that prepares you to grow into a professional Workers' Compensation Claims Adjuster/Claim Representative role.

In simple terms: you'll learn how to help employees who are injured at work navigate the claim process, communicate with people involved, gather information, document decisions, and keep things moving forwardaccurately, timely, and with care.

LevelUP generally takes 12-18 months and includes:

• Guided learning (eCourses and structured training)
• Work shadowing and hands-on practice
• Mentoring from experienced professionals
• Regular feedback and skill assessments

As you progress, you'll take on more responsibility and build the skills needed to move into a higher-level claims role.

This is an hourly, full-time paid training program. After successful completion (typically ~1215 months), LevelUP graduates move into a salaried Claims Representative I position with continued career growth opportunities.

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.

We don't just process claimswe support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.

This is where we shine, and we hire people who want to shine with us.

To thrive in LevelUP, you'll need to:

• Show a strong work ethic and positive, professional attitude
• Stay organized and keep work moving without constant reminders
• Ask thoughtful questions and learn from coaching
• Treat every claim like it represents a real person's livelihood
• Keep commitmentsstrong follow-up and reliable communication matter here

At CCMSI, great claims professionals stand out through ownership, accuracy, and impact. We measure success by:

• Quality work thorough documentation, clear notes, and well-supported decisions
• Timeliness & follow-through meeting deadlines and keeping work moving forward
• Communication proactive updates and professional interactions with all parties
• Sound judgment using facts, staying objective, and solving problems with integrity
• Learning & growth applying training, improving consistently, and building independence
• Cultural alignment believing every claim represents a real person and acting accordingly

This is where we shine, and we hire people who want to shine with us.

Why You'll Love Working Here:

• 4 weeks of PTO (accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
• Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
• Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
• Career growth: structured training + clear advancement opportunities
• Culture: supportive, team-based environment with mentoring and development

The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

At CCMSI, we believe in doing what's rightfor our clients, our coworkers, and ourselves. We look for team members who:

• Lead with transparency build trust by being open and listening intently
• Perform with integrity choose the right path, even when it's hard
• Chase excellence set the bar high and measure results
• Own the outcome every employee is an owner and acts like it
• Win together our greatest victories come when our clients succeed

We don't just work togetherwe grow together. If that sounds like your kind of workplace, we'd love to meet you.