ServiceNow Developer
Client Engagement - Procurement Module Implementation
Overview
We are seeking an experienced ServiceNow Developer to support a client engagement focused on implementing ServiceNow's built-in Procurement Management functionality and its associated workflows. The role involves configuring out-of-the-box procurement capabilities, tailoring workflow automation to client requirements, and building a custom integration between ServiceNow and Oracle E-Business Suite (EBS) via an existing REST API. This is a hands-on development role requiring strong core ServiceNow platform skills and workflow expertise.
Key Responsibilities
Implement and configure ServiceNow's built-in Procurement module, including catalog items, requisitions, purchase orders, and receiving workflows.
Design, build, and administer workflows and flows (Flow Designer / Workflow Editor) associated with procurement processes.
Develop custom integration logic connecting ServiceNow to Oracle EBS, tying into and modifying existing REST API endpoints to support data exchange.
Customize forms, business rules, UI policies, ACLs, and script includes to meet client-specific procurement requirements.
Troubleshoot and resolve issues related to workflow execution, integration failures, and data synchronization between ServiceNow and Oracle EBS.
Collaborate with client stakeholders, business analysts, and the project team to translate requirements into scalable ServiceNow solutions.
Follow ServiceNow development best practices, including update set management, scoped application development, and version control.
Support testing (unit, integration, UAT) and provide documentation for configurations and customizations delivered.
Required Qualifications
Proven hands-on experience with core ServiceNow development: client scripts, business rules, UI policies, UI actions, script includes, and ACLs.
Demonstrated expertise creating and administering ServiceNow workflows and/or Flow Designer flows.
Solid foundational knowledge of the ServiceNow platform architecture, data model, and administration.
Experience with the ServiceNow Procurement (Sourcing/Procurement Management) application or comparable ITSM/ITBM module implementations.
Experience building or consuming REST API integrations, including authentication, payload mapping, and error handling.
Familiarity with Oracle EBS data structures or prior experience integrating ServiceNow with ERP systems is a strong plus.
Strong analytical and troubleshooting skills, with the ability to work independently in a client-facing environment.
Excellent communication skills, both written and verbal, for interfacing with client technical and business teams.
Preferred Qualifications
ServiceNow Certified System Administrator (CSA); Certified Application Developer (CAD) preferred.
ServiceNow Certified Implementation Specialist - Procurement or ITSM.
Prior experience on Oracle EBS integration projects.
Experience with JavaScript, GlideScript, and REST/SOAP web services within ServiceNow.
Engagement Details
Location: Hybrid
Engagement Type: Contract/Full time with ASB
Duration: Ongoing
Sr. ServiceNow Developer • Newark, NJ, United States
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