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CLOUDSCOUTS SOFTWARE SOLUTIONS LLC
Halo ITSM Integration Architect / Senior Integration Developer - W2CLOUDSCOUTS SOFTWARE SOLUTIONS LLC • Frisco, TX, US
Halo ITSM Integration Architect / Senior Integration Developer - W2

Halo ITSM Integration Architect / Senior Integration Developer - W2

CLOUDSCOUTS SOFTWARE SOLUTIONS LLC • Frisco, TX, US
30+ days ago
Job type
  • Full-time
Job description

Key Responsibilities


  • Design, develop, and support integrations between HaloITSM and third-party systems.
  • Develop API-based, database-driven, file-based, and event-driven integrations.
  • Participate in customer discovery sessions to gather business and technical requirements.
  • Translate business requirements into technical integration solutions.
  • Troubleshoot and resolve complex integration and data synchronization issues.
  • Create technical documentation, integration specifications, and deployment procedures.
  • Lead integration projects from design through implementation and support.
  • Mentor and guide junior integration developers and consultants.
  • Review technical designs and code developed by team members.
  • Assist with estimating effort and defining project delivery approaches.
  • Work directly with customers, vendors, and internal stakeholders to ensure successful project outcomes.

Required Qualifications


  • 5+ years of software development and systems integration experience.
  • Strong programming experience in one or more of the following:
    • C#
    • Python
    • JavaScript / Node.js
    • Java
  • Strong experience working with REST APIs, JSON, XML, and web services.
  • Experience integrating cloud and on-premises applications.
  • Strong SQL and database experience.
  • Experience troubleshooting complex technical issues across multiple systems.
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to work directly with customers and lead technical discussions.
  • Experience mentoring or leading junior technical resources.

Preferred Qualifications


  • Experience with HaloITSM or HaloPSA.
  • Experience with Microsoft Azure, Azure Functions, Logic Apps, or Power Automate.
  • Experience with Microsoft Entra ID (Azure AD), OAuth, SAML, and SCIM.
  • Experience with ETL, data migration, and data transformation projects.
  • Experience with monitoring and support of production integrations.
  • Knowledge of IT Service Management (ITSM), Enterprise Service Management (ESM), or ITIL frameworks.

Desired Characteristics


  • Strong customer-service mindset.
  • Able to communicate effectively with both technical and non-technical audiences.
  • Self-motivated and capable of working independently.
  • Strong attention to detail.
  • Passion for mentoring and developing junior team members.
  • Comfortable working in a consulting and project-based environment.
  • Able to balance technical excellence with practical business outcomes.

This is a remote position.

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Halo ITSM Integration Architect / Senior Integration Developer - W2 • Frisco, TX, US

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