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Belair Cantina
SERVICE MANAGERBelair Cantina • Green Bay, WI, United States
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SERVICE MANAGER

SERVICE MANAGER

Belair Cantina • Green Bay, WI, United States
11 days ago
Job type
  • Full-time
Job description

Service Manager

Are you passionate about hospitality, team development, and creating the kind of guest experience people remember?

We're looking for a Service Manager who can lead our front-of-house team with energy, consistency, and genuine care. This is a hands-on leadership position for someone who enjoys coaching team members, connecting with guests, and keeping service running smoothly during every shift.

What You'll Do

As Service Manager, you'll focus on front-of-house operations and the guest experience by:

  • Leading and supporting servers, bartenders, hosts, and other front-of-house team members
  • Setting the tone for warm, attentive, and efficient hospitality
  • Conducting engaging pre-shift meetings and communicating service priorities
  • Coaching team members in real time and recognizing excellent performance
  • Supporting front-of-house training, scheduling, and team member development
  • Ensuring the restaurant is clean, organized, stocked, and ready for service
  • Monitoring the dining room, bar, reservations, and guest flow
  • Responding to guest feedback and resolving concerns promptly and professionally
  • Ensuring compliance with alcohol service, cash-handling, food safety, and company policies
  • Completing opening, closing, and administrative responsibilities
  • Partnering with the kitchen and management teams to ensure smooth, coordinated service
  • Helping create a positive, respectful, and accountable workplace
  • Supporting restaurant events and high-volume service periods as needed

What We're Looking For

Our ideal candidate is an enthusiastic hospitality leader who notices the details, communicates well, and knows how to motivate a team during a busy shift.

Qualifications include:

  • At least one to three years of restaurant leadership experience
  • Previous front-of-house management, supervisory, bartending, or serving experience preferred
  • Strong hospitality, coaching, and communication skills
  • Ability to lead high-volume shifts and manage multiple priorities
  • Confidence addressing guest and team member concerns
  • Excellent organization and attention to detail
  • High school diploma or equivalent
  • Must be at least 21 years old
  • Reliable transportation
  • Bilingual skills are a plus

A current Wisconsin Food Manager Certification and local operator's license are preferred. We can assist the selected candidate with required certifications and eligible licensing expenses.

Schedule and Work Environment

  • Five-day workweek with two scheduled days off
  • Approximately 45 or more hours per week, based on business needs
  • Must be available to work a combination of days, evenings, weekends, and holidays
  • This is an in-person, hands-on restaurant leadership position
  • Occasional travel to other company locations may be required

Benefits and Perks

  • Competitive compensation
  • Three weeks of paid time off
  • Medical, dental, and vision insurance eligibility
  • 401(k) with company match
  • Supplemental benefit options
  • Generous team member discounts at all restaurants within our group
  • PerkSpot employee discount program
  • Five-day workweek with two scheduled days off
  • Company-paid ServSafe Manager certification
  • Reimbursement for required bartender or operator licensing
  • Company-provided CPR, first aid, AED, and Narcan training
  • Opportunities for professional development and advancement
  • A people-focused culture that values hospitality, teamwork, and individual growth

Physical Requirements

  • Stand and walk for extended periods, sometimes up to 10 hours
  • Work actively throughout the restaurant and assist the team as needed
  • Occasionally lift or move restaurant products and supplies weighing up to 50 pounds
  • Meet the scheduling and physical demands of a busy restaurant operation

If you're ready to lead a great service team and help create memorable experiences for every guest, we'd love to meet you.

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SERVICE MANAGER • Green Bay, WI, United States

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